Operations Program Specialist, Mac

Summary

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.

Description

The Mac Operations Program Specialist (OPS) plays a key role in launching Apple's new products on time with superior product quality and maximum customer availability. You will be a key facilitator who defines and drives material strategy to enable manufacturing line bring-up, collaborates with engineering to define the final bill of materials, and helps ensure a successful product launch with all lines brought up on schedule and within budget.

This role is well-suited for someone who is self-directed, thinks beyond the immediate task, and brings a systems-level perspective to operational challenges. We are looking for someone who can execute with precision on day-to-day deliverables while also demonstrating the strategic instincts and cross-functional leadership presence needed to grow within Product Operations.

Responsibilities

• Lead Apple and OEM operations teams in executing operations builds and line bring-up material strategy
• Track build readiness and risks; partner with Procurement and Engineering on material down-selections, technical risks, and production risks
• Own communications across cross-functional teams — resolve issues proactively and communicate current status clearly and consistently
• Influence product cost and margin through material usage optimization projects
• Communicate system requirements and schedules to facilitate technical readiness with cross-functional teams
• NPI owner for ordering, tracking, and actualizing material to support development builds and product ramp; drive on-time delivery through Apple Procurement and direct supplier engagement
• Cross-functional owner for BOM tracking and readiness
• Create purchase orders, maintain invoice tracking, and manage goods receipts
• Identify opportunities to streamline and automate operational workflows; build or contribute to tools that reduce manual effort and improve data visibility across the team
• Assess, analyze, and consolidate cross-functional data into concise, actionable briefings for management and executive audiences
• Travel internationally 5-10%

Minimum Qualifications

• 3+ years of industry experience in NPI, Supply Chain Management, or Manufacturing Operations
• Bachelor's degree required, preferably in Supply Chain/Operations, Engineering, or a related technical discipline

Preferred Qualifications

• Systems thinker: able to connect tactical execution to broader program and business outcomes
• Ability to consolidate detailed cross-functional data into concise executive briefings
• Strong written and verbal communication skills; comfortable presenting to management
• Data-driven decision-making; high attention to detail while managing multiple concurrent workstreams
• Experience with AI tools, automation platforms, or scripting to build solutions that optimize and automate operational workflows (e.g., Python, SQL, no-code/low-code tools, LLM-based tooling)
• Excel, database, and statistical software experience (SPSS, SAS, SQL, etc.) a plus
• Ability to build strong cross-functional relationships and influence without direct authority
• Master's or MBA a plus