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IL

Operations Officer

ICONMA, LLC
  • ๐Ÿ‡จ๐Ÿ‡ฆ Canada
  • On-site
  • 10 hours ago
  • $13.77 โ€“ $17.41 / hour
  • Risk Management
  • AML

Not enough detail in this posting to match

Our Client, a Banking company, is looking for an Operations Officer for their Toronto, ON/ Hybrid location.
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Responsibilities:
  • Prioritize and manage own workload to meet requirements for operations, service and productivity
  • Execute accurately, on time and in line with established guidelines/procedures while adhering to formal or informal Service Level Agreement(s) (SLAs)
  • Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate
  • Protect the interests of the organization โ€“ identify and manage risks, and escalate non-standard, high-risk transactions / activities as necessary
  • Comply with applicable internal and external audit and regulatory requirements and may actively participate in Audit Reviews, providing recommendations and guidance as required
  • Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
  • Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite
  • Adhere to enterprise frameworks and methodologies that relate to operations activities for own area (e.g. Regulatory Reporting, Anti-Money Laundering, Business Continuity Management)
  • Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.
  • Excellent organizational and time management skills. Ability to adhere to strict deadlines and handle high volumes of work. Attention to detail is crucial.
  • Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit
  • Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
  • Participate in personal performance management and development activities, including cross training within own team
  • Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
  • Contribute to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriate.
  • Contribute to a fair, positive and equitable environment that supports a diverse workforce
  • Act as a brand champion for your business area/function and the bank, both internally and/or externally
  • Require specialized expertise and performs multiple and/or diverse tasks that are highly complex, involving multiple steps, systems, and jurisdictions
  • Actively review internal processes/activities and provide ideas for process improvement
  • Transactions and activities require in depth knowledge across a broad range or variety of products, processes or systems within own area of specialty and where transactions could be characterized by moderate to high risk
  • Gather and analyze data to identify complex problems and escalates as required
  • Generally interact with internal customers / partners for functions performed and/or external customers May provide process / policy guidance to others (e.g. within team, internal partners)
  • Focus of work is weekly, monthly and/or longer with addition of adhoc and initiative-based requests, as required
  • Process subject matter expert in a range of technical processes and procedures Generally reports to a Team Manager
  • Candidates will be working within AML operations, conducting rapid (15-20 min) reviews of data discrepancy alerts that are triggered via system functionality / capabilities based on regulatory requirements / risk factors / behaviours.
  • Reviewing data discrepancy / incompleteness alerts for potential remediation
  • Read source documents such as book of record systems, physical documents etc and enter correct data in specific data fields on reporting systems using keyboards/computers/applications etc
  • Compile, sort and verify the accuracy of data before it is entered. And accurately record customer/client/transaction date.
  • Locate and correct data entry errors and/or report them to supervisors / partners within SLA
  • Compare data with source documents and/or re-enter data in verification format to detect errors.
  • Writing/Reaching out to partners for missing data and ensuring the same is provided and entered.
  • Interact with partners by responding to requests in an effective and timely manner
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Requirements:
  • Up to 1 years of operations and/or data entry/enrichment and/or regulatory reporting, and/or, payments transaction processing experience
  • Previous corporate / financial industry experience (Is beneficial)
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Why Should You Apply?
  • Health Benefits
  • Referral Program
  • Excellent growth and advancement opportunities

Operations Officer ยท ICONMA, LLC

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