IL
Operations Officer
ICONMA, LLC
- 🇨🇦 Canada
- Hybrid
- Manager or above
- 1 week ago
- $20.28 – $23.19 / hour
- AML
- Regulatory Compliance
- Risk Management
1 week ago
Â
Responsibilities:
- Customer:
- Act as a key operational subject matter expert for EFTR (Electronic Fund Transfer Reporting) regulatory reporting, providing technical guidance, issue analysis, and process support within AML Operations.
- Support and contribute to the design, enhancement, and implementation of operational workflows, system changes, and process improvements to strengthen regulatory compliance and operational efficiency.
- Execute EFTR reporting and remediation activities in strict adherence to regulatory requirements, internal procedures, and control standards, ensuring accuracy, completeness, and timeliness.
- Perform advanced analysis and execution of AML reporting activities, including consolidated or aggregated reporting, where applicable.
- Proactively identify, assess, and escalate operational issues, data quality gaps, or control weaknesses, engaging appropriate partners to drive resolution and maintain service and compliance standards.
- Serve as a point of contact for complex or non‑standard EFTR matters, supporting consistent interpretation and application of reporting requirements.
- Shareholder:
- Independently prioritize and manage workload to meet operational, service, quality, and productivity targets across competing deadlines and volumes.
- Execute transactions and remediation activities accurately and on time, in line with established procedures, controls, and formal or informal SLAs.
- Exercise sound discretion in handling confidential information and sensitive correspondence, escalating issues appropriately.
- Identify, manage, and escalate risk by recognizing unusual, high‑risk, or non‑standard transactions and ensuring appropriate controls and documentation are applied.
- Actively support internal/external audits and regulatory reviews, including providing explanations, supporting documentation, and operational insights; contribute recommendations to address findings or gaps.
- Maintain awareness of emerging AML / EFTR regulatory requirements, risks, and operational impacts, and support the assessment and implementation of necessary changes.
- Operate in alignment with enterprise risk management frameworks, including AML, Regulatory Reporting, and Business Continuity Management expectations.
- Employee / team:
- Contribute positively as an experienced team member, supporting a culture of quality, accountability, collaboration, and continuous improvement.
- Demonstrate strong organizational and time‑management capabilities, with the ability to manage high volumes of work under strict regulatory deadlines.
- Actively build and deepen functional expertise, sharing knowledge, best practices, and lessons learned across the team.
- Provide guidance, coaching, and informal training to less experienced team members on EFTR processes, tools, and regulatory expectations.
- Participate in cross‑training, process shadowing, and development activities to strengthen individual and team capability.
- Communicate proactively, keeping leaders and partners informed of status, risks, trends, and emerging issues.
- Promote an inclusive, respectful, and equitable work environment and act as a brand ambassador for AML Operations and the Bank.
- Breadth & depth:
- Perform highly complex, multi‑step operational activities across systems, processes, and data sources, often involving moderate‑to‑high regulatory or operational risk.
- Apply specialized EFTR and AML knowledge to resolve complex data discrepancies, assess remediation options, and support regulatory outcomes.
- Review existing processes and controls, identifying opportunities for efficiency, risk reduction, and quality improvement.
- Analyze data and trends to identify systemic issues, escalating insights and contributing to sustainable solutions.
- Interact regularly with internal partners and stakeholders; provide process and policy guidance where appropriate.
- Work scope typically spans daily, weekly, monthly, and ad‑hoc initiatives, requiring planning and adaptability.
- Recognized as a process‑level subject matter expert within EFTR Operations and generally reports to a Team Manager.
Requirements:
- 1.5+ years of progressive experience in FINTRAC EFTR regulatory reporting.
- Prior experience within a corporate or financial services environment.
- Proficiency with Microsoft Office Suit
- Proven ability to work independently on moderate‑to‑high complexity operational tasks with strong attention to detail and risk awareness.
- Soft skills:
- Strong team player
- Proven ability to work independently on moderate‑to‑high complexity operational tasks with strong attention to detail and risk awareness.
Why Should You Apply?
- Health Benefits
- Referral Program
- Excellent growth and advancement opportunities
Operations Officer · ICONMA, LLC