Operations Manager

Responsibilities

• Helping identify and source footwear manufacturers in Portugal

• Coordinating factory visits and managing manufacturing relationships

• Evaluating and organizing product samples

• Working with partners and vendors to track timelines and project status

• Assisting with product photography, creative assets, and marketing coordination

• Coordinating with web developers to support website creation and launch

• Supporting customs, shipping, and logistics processes for exports to the US

• Helping establish and manage customer service systems and workflows

• Managing projects across multiple stakeholders and timelines

• Collaborating closely with the Onda team as an operational partner/client

• Attending regular meetings with US-based team members during overlapping business hours

• Meeting in person periodically with company leadership and local partners in Portugal

• Supporting future operational expansion in Portugal, including potential company setup and manufacturing growth

Qualifications

• Fluent or near-native English and European Portuguese

• Strong communication and relationship management skills

• Excellent organizational and project management abilities

• Comfortable working independently and solving problems proactively

• Able to manage multiple priorities in a startup-style environment

• Professional and confident working with manufacturers and business partners

• Driver’s license and access to a car

• Based in Portugal and available for occasional in-person meetings and travel within the country

Schedule

• Approximately 40 hours per week

• Must be available for collaboration with US-based teams during Portugal afternoon/evening hours

• Typical working window will be approximately 11:00 AM – 8:00 PM Portugal time, with flexibility