Operations Manager

Operations Manager - Plano, TX - Contract - $41-51 Per HR

Join our team as an Operations Manager, where you'll work onsite to oversee various departments, ensuring seamless execution of business strategies. This contract role requires strong business analysis skills and stakeholder management, using generic project management tools to enhance customer satisfaction and operational efficiency.

Key Responsibilities

• Manage customer accounts and post-purchase requirements to ensure a positive customer experience.
• Track customer requests, collaborating with internal teams to fulfill their needs.
• Analyze data to identify opportunities for improvement and growth.
• Develop account plans aligned with customer strategies to enhance adoption of our ecosystem.
• Ensure 100% satisfaction with all prospects and customers.

Qualifications

• Bachelor’s degree preferred.
• 5-7 years experience in sales, account management, or business development in technology sectors.
• Strong organizational skills and ability to maintain detailed records and forecasts.
• Proven ability to develop and maintain effective work relationships and influence stakeholders.
• Strong project management experience with attention to documentation and detail.

Core Technologies

Microsoft Office | Word | Excel | Generic Project Management Tools

Contact Authorization

By applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. Message and data rates may apply for texts. Carriers are not liable for delayed or undelivered messages. You can access our privacy policy on our web site or here (https://www.mitchellmartin.com/privacy-policy).

Benefits

Learn more about our benefits offerings on our web site or here (https://www.mitchellmartin.com/careers/benefits-perks)

Onboarding Expectations

Learn more about our Onboarding Process on our web site or here (https://youtu.be/rjV_NFYjyY4)

EEO Statement

Learn more about our EEO policy on our web site or here (https://www.mitchellmartin.com/eoe-statement)

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