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Operations Coordinator
HireTalent
- ๐บ๐ธ United States
- On-site
- 2 days ago
- ERP
- Microsoft Outlook
- Excel
- Microsoft Office Applications
2 days ago
Overview
We are seeking a highly organized and dependable Operations & Fulfillment Coordinator to support daily shipping, fulfillment, inventory management, and administrative operations from a headquarters office. This role plays a critical part in ensuring marketing materials, product samples, promotional merchandise, and business assets are distributed accurately and on time, creating a positive first impression for customers and business partners.The ideal candidate thrives in a fast-paced environment, demonstrates exceptional attention to detail, and can effectively balance operational, inventory, and administrative responsibilities while supporting multiple stakeholders.
Responsibilities
- Manage daily fulfillment, assembly, and shipping operations from the headquarters office
- Coordinate with UPS and other shipping providers to ensure timely pickups and deliveries
- Prepare, package, and distribute marketing materials, sample literature, promotional merchandise, and company assets
- Maintain accurate inventory levels for:
- Product samples
- Marketing materials
- Packaging supplies
- IT equipment
- Other company assets
- Monitor inventory levels and proactively reorder shipping and packaging supplies
- Enter, track, and maintain shipment information within ERP systems
- Monitor customer orders and shipment status through internal systems and customer portals
- Investigate and resolve shipping, inventory, fulfillment, and administrative issues
- Maintain accurate reports, trackers, shipment logs, and inventory records
- Track and manage IT equipment inventory and communicate equipment replacement or supply needs
- Support special projects, process improvement initiatives, and operational activities
- Maintain a professional, reliable, and customer-focused approach in all interactions
Required Qualifications
- Minimum of 2 years of experience in:
- Operations
- Shipping and logistics
- Fulfillment
- Inventory management
- Administrative support
- Strong organizational and time-management skills
- Exceptional attention to detail and accuracy
- Ability to prioritize multiple responsibilities and meet deadlines in a fast-paced environment
- Excellent written and verbal communication skills
- Proficiency with:
- Microsoft Outlook
- Microsoft Excel
- Microsoft Office applications
- Experience maintaining reports, trackers, inventory records, and operational documentation
- Strong problem-solving and analytical skills
- Ability to work independently with minimal supervision
- Demonstrated reliability, punctuality, accountability, and professionalism
Preferred Qualifications
- Experience working with ERP systems
- Experience using shipment tracking platforms and logistics software
- Inventory control, warehouse support, or fulfillment experience
- Experience coordinating with third-party shipping and logistics providers
- Knowledge of shipping, fulfillment, and inventory management best practices
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