Operations Controller

Position: Operations Controller  

Contract Type: Permanent– 45 hours   

Location:Newcastle

Shift: Days / Tuesday– Friday -

12 noon - 20:30 Tuesday - Friday

07:30 - 16:00 - Saturday.

Salary: £12.71 per hour  

Join the UK’s premier parcel delivery company  

What You’ll Do:  

You will assist in the Pre-Brief/De-Brief and complete Driver documentation. You will also complete and maintain the company documentation. As well as communicating with Drivers and Customers via telephone and appropriate company IT Systems.  

Key Role Responsibilities      

• Driver pre-brief or evening de-brief as required   

• Control company asset management, notably container portal updates, daily container counts, key and scanner controls  

• Check SP payments and issue associated daily/monthly reporting  

• Complete all admin tasks and maintain a suitable filing system including SP/employee vetting, driver set up processes, ID badge ordering  

• Deal with customer queries via Company IT systems   

• Any reasonable request from a Manager/Supervisor  

• All Health and Safety policies and procedures are complied with (as stated in the employee handbook/displayed at the location) in line with Site Risk Assessments  

• Comply with Company guidelines in relation to timekeeping, attendance, work performance, appearance and display appropriate behaviour whilst on site.  

 What We Can Offer You:  

We’re proud to offer a workplace where everyone can thrive. Here’s what you can expect:  

• Annual Leave: At least 28 days of annual leave (including Bank Holidays).  

• Career Progression  

• Inclusive Benefits: Access to flexible perks including shopping vouchers, insurance, and healthcare.  

What We’re Looking For  

• A flexible in approach to work and the ability to work effectively as part of a team, providing support in resolving problems and have a can do, right first time and passionate approach.  

• Administration experience / skills  

• Industry knowledge