Operations Assistant - Marine

Job Description

Responsibilities

• Serve as Custodian for Deck Officers’ Licenses and coordinator for License renewal between ship and shore, as directed by the Master or Staff Captain and Custodian of Deck Request For Change (RFC) forms
• Keep a separate folder for external SMS audit reports (SMC), internal SMS Audit report and Audits (external and internal) on other Disney Cruise Line ships
• Record meeting minutes from Steering, Environmental, Safety, and Global Maintenance Committees and other meetings as directed by Master or Staff Captain
• Compile port visitor lists once the Staff Captain has given approval
• Maintain the crew STCW Certificate database to ensure the ship is in compliance
• Coordinate SMS and ISM regulations between ship and shore and onboard, as directed by the Master or Staff Captain
• Issue revised controlled ISM documentation to relevant department heads onboard, as required, or directed by the Master, Staff Captain or Chief Engineer
• Maintain and update the vessel’s filing system
• Compile weekly Deck overtime records and send to Finance
• Draft Deck Sea service certificates upon request for the Captain’s approval
• Prepare Safety letters for guests who missed attending the Guest Assembly Drill
• Organize/coordinate social functions with guests as directed by the Master or Staff Captain
• Coordinate onboard processing Family Travel Requests
• Order Deck department office supplies, as needed
• Update and maintain Master’s schedule
• Organize and schedule Deck meetings as instructed by the Master or Staff Captain
• Assist shoreside with any operational requests
• Submit van log to appropriate personnel ashore as required
• Organize special request bridge tours after approval by the Master or Staff Captain
• Execute additional job responsibilities, as assigned by the Master or Staff Captain, based on operational need
• Comply with all company set policies and procedures, along with all maritime and ship rules, regulations and procedures
• Participate in Emergency Duties as specified in the ship Assembly Plan

Basic Qualifications

• Strong facilitation of Human Resources concepts
• Effective at building relationships with Officers as well as crew members
• Ability to handle multiple projects simultaneously
• Strong verbal and written communication skills
• Strong organizational skills
• Computer fluency with Word and Excel
• Team-oriented individual
• Exhibit sound judgment at all times
• Professional demeanor
• Ability to maintain confidential information
• Be at least 21 years of age
• Be able to speak, read and write fluent English
• Willingness to live and work onboard one of our vessels for a certain length of time (based on position)
• Be able to work a seven-day, 70-84 hour week with limited time off
• Be able to adhere to Disney Cruise Line appearance guidelines
• Agree to share a cabin with other crew members
• Enjoy working in a high-volume, fast-paced, guest-service oriented environment
• Be flexible with your work schedule, job duties and work locations
• Appreciate diversity among guests and crew

Preferred Qualifications

• Minimum one year experience working in an office environment involving significant levels of administrative responsibility

Additional Information

This is aSHIPBOARDrole.

Applicants must:

• Be genuinely interested in a career at sea and willing to live and work onboard a Disney Cruise Line vessel
• Be committed to the position you are applying for at least 2-3 contracts before a transfer or promotion
• Be willing to follow and perform safety role, emergency duties and/or associated responsibilities as specified in the ship Assembly Plan
• Be willing and able to uphold the general safety management responsibilities specified in the Safety Management System in areas and operations under their control
• Be willing to follow and embrace United States Public Health requirements and guidelines as well as Environmentality requirements and Company practices
• Be willing to share a cabin with other crew members and appreciative of working and living in a multi-cultural environment
• Be comfortable living in a confined space with strict rules and regulations
• Adhere to a structured lifestyle, personally and professionally

Your Responsibilities:

• Have a valid passport and C1/D Seaman's visa (DCL will provide you with documents to obtain this)
• Complete a pre-employment medical
• Obtain a criminal background check
• Bring approved work shoes

**Disney Cruise Line is a drug-free workplace. All new hires are required to undergo drug/alcohol testing within the first week onboard and throughout their contracts. Failure to pass the drug/alcohol testing will result in immediate termination.

• Segment: Disney Parks, Experiences and Products
• Business: Disney Cruise Line
• Category: Maritime and Cruise Operations
• Job Type: Full Time