Onsite Maintenance Assistant (PISC102026)

Company Summary                                                                                                                                  

RealManage is a leading national community association management company serving homeowners' associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, master-planned communities, and nationally recognized developer and builder clients. RealManage is proud to be recognized on the Inc. 5000 list of America's fastest-growing private companies and ranked among the top firms in the community management industry. We combine experienced people, innovative technology, and proven practices to help communities thrive.

At RealManage, The RM Way is our service identity - something we live every day. It provides a shared definition of what great looks like, a common language for coaching and recognition, and a standard every associate can own. It guides how we serve our clients, how we serve each other, and how we grow.

Our commitment to an exceptional associate experience is reflected in RealManage being Great Place to Work® Certified™. We believe exceptional client experiences start with our associates, and we foster a workplace where people are supported, encouraged to grow, and empowered to deliver outstanding service.

Join RealManage and be part of a values-based organization where The RM Way shapes how we serve, work, grow, coach, and recognize one another every day - while making the communities we manage stronger because RealManage is there.

Our Guiding Values

RealManage is a values-based company with the following values as our guiding principles:

• Integrity: we always do the right thing.
• Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness: more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: we are a professional services company; people do business with people they like.
• Always Improving: never satisfied, always learning, and always growing. At RealManage, we are always getting better.

Responsibilities 

General Maintenance

• Assist in routine maintenance tasks, including minor repairs, painting, and equipment upkeep.
• Perform inspections of common areas and report any issues to the Maintenance Manager.
• Plus other work-related tasks as needed

Porter Duties

• Ensure cleanliness of all common areas, including lobbies, hallways, restrooms, and outdoor spaces.
• Collect and replace trash can bags throughout the community.
• Remove litter, debris, and trash from the community grounds regularly.
• Set up and break down furniture for community events as needed.

Assistance with Residents

• Provide courteous assistance to residents and guests, addressing their needs and concerns.
• Respond promptly to maintenance requests and help facilitate repairs.

Safety and Compliance

• Ensure all maintenance tasks are performed in accordance with safety regulations and community standards.
• Report any safety hazards or maintenance concerns to the Maintenance Manager.

Disclaimer

This description is not intended to be an exhaustive list of duties. Responsibilities may evolve based on Board direction and community needs. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of this position.

Qualifications

• High school diploma or equivalent preferred.
• Prefer Certified Pool Operator certification
• Previous experience in maintenance or custodial work is a plus.
• Basic knowledge of maintenance tools and equipment.
• Ability to perform physical tasks, including lifting, bending, and standing for extended periods.
• Strong communication skills and a customer-service-oriented attitude.
• Reliable transportation and a valid driver’s license.
• This job description is not limited to the responsibilities listed above; additional tasks may be assigned as needed to support the overall maintenance and operations of the community.

Physical Requirements

• Ability to stand and walk for extended periods throughout the workday.
• Ability to climb stairs, ladders, bend, stoop, kneel, crouch, or reach frequently.
• Ability to lift, carry, push, or pull objects up to 50 pounds regularly and occasionally heavier with assistance.
• Manual dexterity to operate tools, equipment, and machinery safely.
• Visual acuity to inspect equipment, read gauges, and perform detailed tasks.
• Hearing ability to detect alarms, equipment sounds, and verbal instructions in noisy environments.
• Ability to work in varying environmental conditions (heat, cold, dust, noise, outdoors).
• Ability to wear and use appropriate personal protective equipment (PPE).
• Ability to work varying schedules, including evenings, weekends, on-call, and overtime as required.

Pay and Benefits

$20.00 per hour to $23.00 per hour, depending on education and experience.

Benefits include

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life and Disability Insurance
• HSA (Required High-Deductible Medical Plan to be eligible)
• FSA
• Education Reimbursement
• 401K matching
• Employee Assistance Program (EAP)
• 11 paid Holidays

EEO & Values Statement 

RealManage is a values-based, equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

ADA Statement

RealManage is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to apply for this position or perform essential job functions, please contact Human Resources athr@ciramail.com.