Onsite Lifestyle Director (Crystal Falls)

Role:Onsite Lifestyle Director

Location: Leander, TX

Community: Crystal Falls HOA Community 

Pay Range: $67,000 – $72,000 per year (depending on education and experience)

Job Type: Full Time

Company Summary

RealManage Elevated Onsite is a division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The RealManage Elevated Onsite professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry.

RealManage Elevated Onsite is a values-based company with the following values as our guiding principles:

• Integrity: we always do the right thing.
• Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness: more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: we are a professional services company; people do business with people they like.
• Always Improving: never satisfied, always learning, and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.
• Join RealManage Elevated Onsite fast-growing team where energy, teamwork, innovation, and contribution are highly valued.
• Each branch proudly serves a diverse mix of single-family, townhome, and condominium communities. These community associations are of all sizes, from small communities to large, master-planned communities.

RealManage has earned the prestigious Certified™ recognition fromGreat Place to Work®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience.

Community Summary

Crystal Falls is a residential community located in Leander, Texas, set among the scenic Texas Hill Country just north of Austin. Spanning approximately 3,000 acres, the community includes more than 3,600 homes across ten neighborhoods. The community is supported by a dedicated HOA management and maintenance team, along with a Lifestyle Coordinator and a calendar of community events that provide opportunities for residents to connect. Residents can enjoy two amenity centers, Quarry Park and The Grotto, featuring swimming pools, playscapes, and picnic areas. Quarry Park offers a junior Olympic swimming pool, children’s water features, a stocked fishing pond, an 18-hole disc golf course, and a multipurpose soccer field. The Grotto provides a relaxing setting with waterfalls, underwater seating, barbecue grills, a covered pavilion, and a sand volleyball court. Additional recreational opportunities include tennis, miles of walking trails, neighborhood parks, and an 18-hole public golf course with a clubhouse and restaurant.

Role Summary

The Lifestyle Director is responsible for developing, implementing, promoting, and evaluating a comprehensive lifestyle program that enhances resident engagement and fosters a vibrant community culture.

Responsibilities

Community Programming and Resident Engagement

• Develop and execute an annual lifestyle and recreation calendar.
• Plan signature events, educational programs, wellness activities, and social gatherings.
• Monitor resident engagement and participation levels.

Event Planning and Execution

• Coordinate all aspects of community events including planning, logistics, budgeting, vendors, and sponsorships.
• Track attendance, participation, and resident feedback.
• Document and photograph community events.

Community Communications and Marketing

• Manage newsletters, website content, social media, and promotional materials.
• Develop event marketing campaigns and resident communications.

Amenity Center and Facility Operations

• Oversee daily operations of the amenity center and recreational facilities.
• Coordinate facility reservations, rentals, and scheduling.

Clubs, Committees, and Volunteer Programs

• Support resident clubs, committees, and interest groups.
• Recruit, train, and support volunteers.
• Serve as liaison between resident groups and management.

Budget Administration and Reporting

• Develop and administer the annual lifestyle budget.
• Monitor revenues, sponsorship income, and expenditures.
• Prepare reports for management and the Board.

Knowledge, Skills, and Abilities

• Strong event planning and project management skills.
• Strong networking and sales skills to effectively secure and maintain sponsorships with local businesses.
• Excellent public speaking and presentation abilities.
• Strong written and verbal communication skills.
• Strong customer service orientation.

Disclaimer

This description is not intended to be an exhaustive list of duties. The employee may perform other duties as assigned to meet the ongoing needs of the organization. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of this position.

Qualifications

• Must have at least 2 years HOA lifestyle management for a large-scale, Master planned community association. 
• Associate's or Bachelor's degree in a related field.
• Minimum three years of professional experience in event planning, recreation, hospitality, public relations, or community engagement.
• Valid driver's license and reliable transportation.
• Experience managing volunteers and community committees.

Physical Requirements

• Ability to sit for prolonged periods at a desk and work on a computer.
• Ability to occasionally stand, walk, bend, or reach as needed.
• Ability to lift or move objects up to 10–15 pounds (e.g., files, office supplies).
• Manual dexterity to operate a computer keyboard, mouse, telephone, and other office equipment.
• Visual acuity to read printed materials, spreadsheets, and computer screens.
• Hearing and speech ability to communicate effectively in person, by phone, and in virtual meetings.
• Ability to work in a standard office environment with moderate noise levels.
• Ability to work a standard schedule, with occasional extended hours as required.

Pay and Benefits

$67,000 - $72,000 per year (depending on education and experience)

Benefits include

• Medical Insurance - Company will pay the premium for Employee Only Tier on the HSA plan
• Dental Insurance
• Vision Insurance
• Life and Disability Insurance
• HSA (Required High-Deductible Medical Plan to be eligible)
• FSA account for health-related expenses
• FSA account for dependent care expenses
• Education Reimbursement for industry related classes
• 401K match after 1 year
• Employee Assistance Program (EAP)
• 9 paid holidays and 2 floating holidays

EEO & Values Statement

RealManage is a values based, equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

ADA Statement

RealManage is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to apply for this position or perform essential job functions, please contact Human Resources athr@ciramail.com.