Onsite Event Staff (AKA Trip / Travel Director

Job Title:Onsite Event Travel Staff, AKA Trip / Travel Director

Job Type:  Contract per event; Day Rate

Job Description:

This role is responsible for providing exceptional on-site support and assistance during large-scale events. This role involves helping to manage various aspects of the event, including overseeing session rooms, attendee flow, gifting experiences, activations, and coordinating with hotel/venue staff, vendors, and reporting to the Onsite Staff Lead.

Dates and Needs:

We are a third-party agency with a variety of needs throughout the year.

Responsibilities will vary by event and need, but here are a few things you may work on while at an event in line with traditional event support staff and trip/travel director roles, including:  

• Transportation and travel arrangements
• Luggage and bell staff management
• Hospitality desk and registration
• Mobile App, event technology, and attendee communications/slack
• Attendee flow and directional
• VIP support/liaison
• Venue liaison and room set-up
• Branding and signage installation
• Special events
• Decor installation 
• Entertainment facilitation
• Function or session management
• Food and beverage management
• Gifting experiences and room drops
• Activations support
• Excursions and Activities (spa, golf, offsite activities, etc)
• And more.  

Qualifications and Requirements:

• Prior experience as an event industry travel / trip director or travel staff.
• Excellent customer service and interpersonal skills
• Team spirit
• Willingness to roll your sleeves up and take a hands-on approach
• Strong problem-solving and decision-making abilities
• Ability to work well under pressure and in a fast-paced environment.
• Discretion and ability to manage confidential information.
• Excellent communication and collaboration skills.
• Ability to work on water vessels and boats.
• Ability to work outside in full sun circumstances.
• Ability to move and lift 50 pounds.
• Flexibility in shift timing and work structure.