Onsite Compliance Coordinator Assistant (Doral Isles)

Role:Onsite Compliance Coordinator Assistant

Location: Doral, Florida

Community: Doral Isles

Pay Range: $22.00 per hour

Job Type: Full Time

Company Summary  

RealManage Elevated Onsite is a division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The RealManage Elevated Onsite professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry.

RealManage Elevated Onsite is a values-based company with the following values as our guiding principles:

• Integrity: We always do the right thing.
• Respect: For our customers, employees, and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness: More than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: We are a professional services company; people do business with people they like.
• Always Improving: Never satisfied, always learning, and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.

Join RealManage Elevated Onsite's fast-growing team where energy, teamwork, innovation, and contribution are highly valued.

Each branch proudly serves a diverse mix of single-family, townhome, and condominium communities. These community associations are of all sizes, from small communities to large, master-planned communities.

Community Summary

Doral Isles Community Association stands as a remarkable community that embodies the essence of peaceful living combined with modern amenities. This beautifully designed neighborhood features stunning landscapes filled with lush greenery, serene lakes, and meticulously maintained walking paths. Residents appreciate the exceptional clubhouse that serves as a central hub for social gatherings and recreational activities, providing an inviting atmosphere to foster community bonds. The impressive pool area is particularly noted for its aesthetic appeal and tranquility, resembling a resort-like setting perfect for relaxation or fun family afternoons. Unique attributes such as well-planned sports facilities—including basketball courts and tennis courts—offer residents varied options for physical activity in picturesque surroundings. An undeniable highlight is the vibrant atmosphere complemented by friendly neighbors who contribute positively to this close-knit community experience. Many have lauded the accessibility of various amenities within proximity, enhancing daily convenience while maintaining a sense of escape from urban life. Additionally, safety remains paramount at Doral Isles Community Association; many residents feel secure within this environment enriched by ample green spaces where children can play freely amidst nature's beauty. Ultimately, it serves not only as a residence but also as an idyllic retreat where one can enjoy both leisure and active living alike—a truly unparalleled choice in South Florida.

Role Summary

TheOnsite Compliance Coordinator Assistant will assist the Compliance Coordinator Manager to conduct community inspections, documents and tracks violations, processes ARC/ACC submissions and applies association governing documents while communicating effectively with homeowners and staff.

Responsibilities 

• Drive personal vehicle throughout the community to identify lots where violations of the governing documents exist
• Use iPad to document that violation for the purpose of communicating that violation to the owner and/or occupant of the unit
• Assist Compliance Manager with processing all ARC/ACC submissions
• Study the association's governing documents
• Apply the standards in the documents in real-life situations and tracking those violation notices with the aid of company software
• Ideal candidates will be detail-oriented, strong communicators, and be comfortable working alone, with some interaction with homeowners and staff
• Respond to homeowner calls, emails, and office inquiries regarding community standards, violation notices, architectural applications, and general association matters
• Prepare and distribute violation notices, follow-up correspondence, and other association communications as directed
• Assist the Community Association Manager with filing, data entry, scanning, mail processing, and other routine administrative tasks
• Coordinate appointments and maintain calendars for inspections, application reviews, meetings, and compliance deadlines
• Refer homeowner concerns, disputed violations, and matters requiring management or Board decisions to the appropriate person

Disclaimer

This description is not intended to be an exhaustive list of duties. Responsibilities may evolve based on Board direction and community needs. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of this position.

Qualifications

• Valid driver’s license, reliable personal vehicle for community inspections, and a clean driving record
• Previous experience in administrative support, customer service, compliance inspections, or HOA management preferred
• Strong attention to detail and accuracy in documenting violations, preparing correspondence, and maintaining records
• Strong organizational and time management skills, with the ability to prioritize tasks and balance field inspections with office responsibilities
• Proficiency with computers, tablets, email, Microsoft Office, and the ability to learn company management software
• Ability to learn, interpret, and consistently apply association governing documents and community standards
• Effective written and verbal communication skills, with the ability to explain requirements clearly and interact professionally with homeowners, staff, and management
• Ability to handle homeowner concerns and disputed violations calmly and refer issues to the appropriate person
• Ability to work independently and collaboratively as part of a team
• Ability to maintain confidentiality when handling homeowner information and association records
• Ability to operate standard office equipment, including copiers, scanners, and printers 

Physical Requirements

• Ability to sit for prolonged periods at a desk and work on a computer.
• Ability to occasionally stand, walk, bend, or reach as needed.
• Ability to lift or move objects up to 10–15 pounds (e.g., files, office supplies).
• Manual dexterity to operate a computer keyboard, mouse, telephone, and other office equipment.
• Visual acuity to read printed materials, spreadsheets, and computer screens.
• Hearing and speech ability to communicate effectively in person, by phone, and in virtual meetings.
• Ability to work in a standard office environment with moderate noise levels.
• Ability to work a standard schedule, with occasional extended hours as required. 

Pay and Benefits

$22.00 per hour

Benefits include

• Medical Insurance - Company will pay the premium for Employee Only Tier on the HSA plan
• Dental Insurance
• Vision Insurance
• Life and Disability Insurance
• HSA (Required High-Deductible Medical Plan to be eligible)
• FSA account for health-related expenses
• FSA account for dependent care expenses
• Education Reimbursement for industry related classes
• 401K match after 1 year
• Employee Assistance Program (EAP)
• 9 paid holidays and 2 floating holidays

EEO & Values Statement 

RealManage is a values‑based, equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

ADA Statement

RealManage is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to apply for this position or perform essential job functions, please contact Human Resources athr@ciramail.com.