Executive, Customer Service

武汉领格卓越教育科技有限公司

🇹🇭 Thailand

On-site

Manager or above

2 weeks ago

Act as a trusted advisor to customers, supporting them in identifying learning needs and creating tailored development plans.
Guide customers in leveraging the company’s learning programs, tools, and platforms effectively.
Proactively identify opportunities for upselling and cross-selling to expand customer use of company programs.
Provide insights and recommendations based on customer data, feedback, and learning outcomes.
Collaborate with internal teams (Sales, Customer Service) to deliver the best customer experience.

Executive, Customer Service · 武汉领格卓越教育科技有限公司