Operations Supervisor

Accelerate your career at RXO
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

As a Operations Supervisor in Managed Transportation at RXO,you’llbe responsible for overseeing daily operations and supplier performance.You’ll also ensure that all transportation,communication and customer service issues and requests are resolved in a manner that meets orexceed thecustomer's expectations.  

What your day-to-day will look like:   

• Review all available freight for linehauls and routes to ensure the lowest cost options aremaintainedwithinavailable transportationoptions 

• Supportspecialistwhoare responsible forscheduling shipments,updating trackinginformation andresolving anyintransit concerns 

• Investigate and resolve internal issues that impact job performance, employeemorale and customer satisfaction, as well as issuessubmitted by customers,suppliers orclients 

• Practice continuous improvement by reviewing procedures and workhabits and implementing steps to lower costs while increasing performance; introduce Lean concepts into the operation at alllevels 

• Schedule daily workload based on input fromcustomer 

• Monitor and prioritize weekly disputes and escalation requests from customer and supplier; compile supplier dispute data and chart supplier on-time shippingperformance 

• Track and document delivery performance; update andmaintain organized files on all shipping documents and analyze root cause reasons for poor shippingperformance  

• Maintain a safe work environment that is free from harassment,drugs and workplace violence; promptly document and report all issues,concerns and incidents tomanagement 

At a minimum,you’ll need: 

• 2 years of experience in transportation orlogistics 

It’d be great if you also have: 

• Bachelor’s degree in a related field 

• Experience working with a Transportation Management Systems (TMS), preferably Oracle Transportation Management 

• Experience with process improvement initiatives 

• Solid leadership and collaboration skills with the ability to effectively supervise, coach and influenceemployees 

• A willingness to work cross-functionally on multipleaccounts 

• Excellent verbal and written communication skills, including presenting clean,organized and thorough information and dataappropriate for intendedaudience 

Does this sound like you? Check out what else RXO has to offer.

Why Join Us:

Our Benefits

• Comprehensive medical, dental, and vision plans

• 401(k) retirement plan with up to 5% company match

• Pre-tax accounts to help streamline eligible expenses

• Company-paid disability and life insurance

• Employee Assistance Program (EAP)

• Career and Leadership Development Programs

• Paid time off, company holidays, and volunteer days

Our Culture

Our values are the key to our unique culture and our ability to deliver for everyone we serve.

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.

The Next Step
Ready to join our team? We'd love to hear from you. Fill out an application now and join ourtalent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statementhere and RXO's Privacy Notice to California Job Applicantshere.