Office Manager

Work Schedule: Monday thru Friday 6:00 AM - 3:00 PM

Job Summary: The Office Manager is responsible for organizing and managing the office operations and procedures in order to ensure organizational effectiveness and efficiency.  This job manages a variety of office administrative support working performing a range of general and specific office/clerical tasks. The office manager reports to the Branch Manager and is responsible for providing office management services to the entire office department and its operation.  

Job Functions:

• Manage all department office administration support, which includes, but not limited to, data entry, receiving, record keeping and reporting.
• Has complete supervision of office administrative staff including recruiting candidates for a position when a vacancy occurs, interviewing and hiring the correct candidate.
• Ensures that the new employee receives proper training.
• Monitors the quantity and quality of the employee’s work.
• Conducts performance evaluation, and develops growth plans for employees.
• Counsels and terminating employees when necessary.
• Provides administrative support for the BM.
• Coordinates with department managers and BM regarding office operations on a daily basis to ensure operational efficiency.
• Organizes and maintains to ensure that all paper work is properly prepared and filed.
• Fully responsible to keep office administration expenditure under budget.
• Responds to multiple administrative inquiry from venders, customers, and subordinate staff.
• Back up for unexpected staff absences and other discretion by adjusting assignments or performing the work themselves if the situation requires it.
• Resolves common customer, vendor complaints or problems by identifying the error, obtaining pertinent information and making the correction.
• Responsible to keep track of all-time records for all employees within the branch location and ensure that all employees follow company guidelines on attendance.
• Provides on the job and other training opportunities to ensure operation efficiency.
• Plan and implement office systems, layout and equipment procurement to keep work environment clean.
• Perform other related duties as required.