: Observability Engineer / APM Consultant (Instana & Dynatrace)

Location: Hybrid for candidates located in the Greater Toronto Area. Remote for candidates located elsewhere in Canada.

Introduction

We are seeking an experienced professional to support a large enterprise banking environment. The ideal candidate will have strong hands-on experience with IBM Instana and Dynatrace, along with a background in application performance monitoring, observability, and enterprise systems.

Required Skills & Qualifications

• Strong hands-on experience with IBM Instana and Dynatrace.
• Experience with Application Performance Monitoring (APM) and enterprise observability platforms.
• Strong understanding of monitoring concepts including metrics, logs, traces, alerting, and distributed systems.
• Experience troubleshooting application performance issues in complex environments.
• Knowledge of cloud, hybrid cloud, and enterprise application architectures.
• Experience working with DevOps practices and production support environments.
• Strong communication skills and ability to collaborate with technical and business stakeholders.
• Prior work experience in the banking/financial services industry is an asset.

Preferred Skills & Qualifications

• Instana certification and/or Dynatrace certification.
• Experience with IBM technologies, cloud platforms, Kubernetes, OpenShift, or other cloud-native technologies.
• Background in Site Reliability Engineering (SRE), DevOps, Cloud Operations, or Performance Engineering.

Day-to-Day Responsibilities

• Implement, configure, and optimize observability solutions using IBM Instana and Dynatrace.
• Monitor application performance, infrastructure health, and user experience metrics across enterprise environments.
• Develop and maintain dashboards, alerts, and reporting capabilities to provide actionable insights.
• Perform root cause analysis (RCA) for application performance issues, incidents, and system degradations.
• Support Application Performance Monitoring (APM) initiatives across hybrid cloud and distributed environments.
• Collaborate with application teams, infrastructure teams, DevOps teams, and operations teams to improve system reliability.
• Integrate monitoring tools with DevOps processes, CI/CD pipelines, and operational workflows.
• Identify opportunities for automation, optimization, and continuous improvement.
• Provide recommendations and technical guidance related to observability best practices.

Company Benefits & Culture

• Comprehensive health and dental benefits.
• Opportunities for professional development and career growth.
• Inclusive and collaborative work environment.

For immediate consideration please click APPLY to begin the screening process with Alex.