Inside partner account manager
WatchGuard Technologies, Inc.
🇮🇪 Ireland
On-site
Manager or above
1 day ago
- AI
- Salesforce
- CRM
- Salesforce Platform
- Network Security
1 day ago
The Inside partner account manager is responsible for remotely managing and developing a portfolio of existing WatchGuard channel partners. The role focuses on increasing partner productivity and revenue through expansion, cross-sell, upsell, subscription adoption promoting Watchguard’s Platform value proposition with a stronger engagement across the WatchGuard portfolio. Working closely with Country Managers, distributors and internal specialists, the Inside partner account manager acts as a proactive commercial contact for assigned partners and helps translate WatchGuard strategy into measurable partner growth. This position is based at WatchGuard's office in Cork city centre.
KEY RESPONSIBILITIES
- •   Own and develop a defined portfolio of existing channel partners, acting as their primary day-to-day inside sales contact.
•   Drive year-over-year revenue growth by identifying and progressing cross-sell, upsell, expansion and renewal opportunities across the WatchGuard portfolio.
•   Increase partner adoption of WatchGuard subscription, MSP and recurring-revenue offerings, including AI-enabled cybersecurity capabilities where relevant.
•   Build partner growth plans, with clear priorities for pipeline creation, portfolio penetration and revenue expansion.
•   Drive partner-generated pipeline through proactive outreach, co-selling motions, targeted campaigns, referrals and joint business planning.
•   Support partner enablement by coordinating product updates, training, sales tools, marketing resources and best practices that improve partner productivity.
•   Monitor partner performance, pipeline, product adoption and key KPIs; contribute to Quarterly Business Reviews (QBRs) and partner action plans where appropriate.
•   Maintain accurate pipeline, forecast, opportunity and partner activity data in Salesforce and ensure timely follow-up on agreed actions.
•   Collaborate with distributors, Marketing, Sales Engineering, Product and Customer Success to resolve partner needs, execute campaigns and improve the overall partner experience.
•   Identify at-risk or underpenetrated partners and implement targeted actions to improve engagement, retention and revenue contribution.
•   Maintain a strong understanding of WatchGuard products, competitive positioning and cybersecurity market trends to help partners expand their business.
SUCCESS MEASURES
- •   Revenue growth across the assigned partner portfolio.
•   Cross-sell and upsell contribution; breadth of WatchGuard portfolio adoption.
•   Partner-generated pipeline and conversion.
•   Growth in subscription, MSP and recurring revenue.
•   Partner engagement, retention and productivity.
•   Forecast accuracy and CRM discipline.
SKILLS AND QUALIFICATIONS
- •   3-5 years of successful B2B technology sales, channel sales, account development or business development experience.
•   Experience working with resellers, distributors, MSPs or other channel partners strongly preferred.
•   Proven ability to achieve or exceed sales, pipeline or business-development targets.
•   Strong communication, relationship-building, negotiation and influencing skills.
•   Highly organized, self-motivated and comfortable managing a high volume of partner interactions remotely.
•   Experience with Salesforce platform; disciplined approach to data quality and forecasting.
•   Ability to collaborate effectively with Channel Sales, Distribution, Marketing, Sales Engineering and other cross-functional teams.
•   Knowledge of cybersecurity technologies and subscription / recurring-revenue business models is highly desirable.
•  Native/Fluent English required; additional European languages are an advantage.
WHY WORK FOR WATCHGUARD?
WatchGuard is a global cybersecurity company delivering network security, endpoint protection, multi-factor authentication, secure Wi-Fi and managed security capabilities through a strong partner ecosystem. Our channel-first model gives sales professionals the opportunity to help resellers, MSPs and distributors grow profitable recurring-revenue businesses while protecting customers against an increasingly sophisticated threat landscape.
Inside partner account manager · WatchGuard Technologies, Inc.