Customer Onboarding Specialist (Expert Tier)

Wing Assistant

🇵🇭 Philippines

Remote

7 months ago

Meta Ads

Health insurance

7 months ago

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Customer Onboarding Specialist (Expert Tier)
Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.
And we’re looking for aCustomer Onboarding Specialist (Expert Tier) to start immediately
ScheduleFull-Time: Monday to FridayHours: 9:00 AM – 5:00 PM EST
Key Responsibilities Handle new customer onboarding by following established SOPsProvide GoHighLevel technical support, including:Integrating Zoom accountsAssisting with phone verification issuesSupport Facebook Ads–related inquiries, including:Setting up Facebook Business ManagerCreating and managing ad accountsAnswering basic ad system questionsCommunicate with clients and internal teams via Discord
Tools & PlatformsGoHighLevelMeta (Facebook) AdsDiscord
Required Skills & ExperienceExpert-level experience with GoHighLevelStrong working knowledge of Meta Ads, Facebook Business Manager, and ad accountsPrevious experience in customer onboarding or customer supportExcellent spoken and written English (very good accent required)Detail-oriented, reliable, and professionalComfortable working with offshore teams
Technical Requirements:• USB Headset with Noise Cancellation feature• Working Webcam• Computer with at least 1.8 GHz processor and at least 4GB RAM• Main Internet Service Speed: at least 25 Mbps cable connection• Backup Internet Service Speed: at least 10 Mbps
Benefits:• Health Insurance (HMO)• Performance Incentives• Job Security and Stability• Paid Training• Inclusive Culture• Upskilling Opportunities• 100% Work-From-Home• Exceptionally Supportive Team• Opportunities for Career Growth• Fun Work Environment• Holiday & Overtime Pay
PAY: PHP76,000.00

Customer Onboarding Specialist (Expert Tier) · Wing Assistant

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