Crew Manager

Principal Responsibilities:

• Actively collaborate with the Operations leadership team driving cohesion, superior communication, and business results.
• Contribute to development, adoption, and execution of new and innovative department processes and business rules.
• Embrace and monitor key indicators driving VMT accountability for crew utilization, travel, performance, retention, and other key metrics.
• Responsible for the effective staffing of vessels.
• Responsible for crew dispatch and travel, ensuring vessels are effectively staffed.
• Guiding crew performance management and employee coaching and corrective action for members on their Vessel Management Team (VMT).
• Responsible for crew travel budget, driving continuous improvement.
• Coach and develop crew to improve their skills and support their professional growth. 
• Perform on-call rotation ensuring coverage over holidays and weekends.
• Other duties as assigned.

Qualifications:

• Bachelor’s Degree in Operations Management or related field preferred.
• Data analysis and metrics competencies with ability to interpret, apply, and adapt to findings.
• Highly adaptive to changes in process due to improvements in technology.
• Strong communication, interpersonal skills and team building skills.
• Must be proficient in Microsoft Office.

• Process management with ability to continuously improve sustainable, end-to-end processes.