Optometric Assistant I

SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.

Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health insurance, dental, and vision benefits, life insurance and long and short-term disability, and more.

Key Essential Functions and Accountabilities of the Job (as skillsacquire) 

Optometry Assistant 

• Room and screen patients for the providers, perform optical and point of care lab testing. 

• Accurately documentin a timely manner. 

Optical 

• Assist patients with optical orders: optical benefits verification, frame selection, measurements, order entry, payment collection, order verification, dispensing (glasses and contacts) in-person or by mail, adjustments,repairs, and warranty replacements. 

• Assist with inventory management: ordering, cleaning, returns and frame placement. 

• Assist with approval and reconciliation of invoices fortimely payment. 

Imaging 

• Acquires ocular imaging: photos, ocular coherence tomography, visual fields, topography. 

• Enters images into medical record for provider review. 

Administrative Support 

• Assist with triage, tracking and scheduling of referred, recalled or diabetic patients.  

• Assist with phones, directing/answering patient questions and paperwork.  

• Work with Referral Care Coordinators, providers and/or clinics tofacilitate patient referrals. 

• Order andmaintain office and medical supplies. 

Other Functions 

• Alwaysmaintain patient confidentiality. 

• Work collaboratively to meet the needs of the patients and organizational goals. 

• Other duties as assigned.

Additional Details:

Education, Certifications, and Licenses Required 

• High School Diploma or GED

• BLS at hire or must obtainwithin 3 months ofhire 

• Clinical Competency required within 3 months of hire and every three years

   

ExperienceRequired 

• One year of medical office experience preferred. 

Knowledge of 

• Knowledge ofmedical and ophthalmic terminology. 

• Knowledge anddemonstrated use of customer service principles. 

• Knowledge anddemonstrated use of safety and infection control principles. 

Skills in 

• Customer service, time management and organization. 

• Computer use with a high degree of accuracy and detail orientation. 

• Verbal and written communication. 

Ability to 

• Ability to multi-task and work independently in fast paced environment. 

• Ability tolearn andmaintain optometry assistant competencies. 

• Ability to problem-solve and use conflict resolution skills to develop andmaintain good working relations with other staff and departments.

Travel Required

• Required to accompany optometrist on field trips, 3-6 weeks per year.

Other Qualifications

• Fine detail manual dexteritywith precision foreyeglass repairs. 

Position Information:

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!