Vice President Business Solutions, APAC

Recruiter for this role:

Purposeofthejob

The VP Business Solutions is a thought leader that drives strategic input to client opportunitiesbothduringpre-salesaswellasdeliveryofengagements.Youwillpartnerwithclient, country leadership and internal cross-functional teams of subject matter experts to understand, define and build effective solutions that generate measurable business impact for client as well asCollinson.

We’relookingforanenthusiasticproblem solverwithacommercialmindset,thatthrivesonbeing engaged at all levels of the business lifecycle. As a key point of contact for both the Client and internal teams, you will be a pivotal role in the success of client engagement and delivery of class leading strategic solutions and capabilities.

KeyResponsibilities

The VP Business Solutions will be a thought leader in customer engagement and loyalty, responsible for providing strategic consulting to clients in the Financial Services and Travel Industry. He/ She will work closely with cross-functional teams from commercial, finance, partnerships, product and data to design and deliver bestpractices, as well as develop relevant market-facing solutions. As a key member of the regional leadership team, you will be responsible driving innovation and strategic consulting:

• Develop best practices that can be scaled across the business to enhance efficiency, drive an insights-led culture and strengthen collaboration as one team.
• Enableinternalteamsby strengthening their capabilities through the deployment of best practice solutions.
• Support regional/ market commercial teams in the design and implementation of market level strategies – leading the market sizing, opportunity identification/ validation and business case development phases.
• AlignwithProduct,DataandTechteamstodevelopbestpracticesolutions(product/service)that are right-sized for region/ market.
• Participate in new business opportunities, collaborating with the BD team to support pursuit response for non-standard sales opportunities.
• Support account management upscaling Collinson relationship through strategic interventions like workshops, CVP modeling, quarterly business reviews (QBRs) etc. that create a differentiator for Collinson in-market
• Develop thought leadership around loyalty best practices, and future trends. Be a spokesperson for Collinson at industry and internal events
• Lead a regional, high-performing business solutions team and foster an insight led and data driven culture
• As a problem solver that can flex across all aspects of the business, you will be responsible to drive commercial priorities across all engagements

Knowledge,skillsandexperiencerequired

• 15+yearsofexperienceworkinginfinancialservices product teams,strategy consulting orbrandloyalty.
• UnderstandinghowcardCVPsarebuilt and experiencemanagingcreditcardP&Lisaplus.
• Leadership and people management experience along with demonstrated experience in managing cross-functional projects
• Experienceincreatingandimplementingcustomerengagement, CRMandloyaltystrategies.
• Demonstratedsuccessinworkingwithdatatogenerateinsightsandapplicationofinsightsto businessoutcomes.
• Proven abilitytoidentifykeybusinessproblems (client/ internal);logically defineinformationneeds and lead strategic thinking to create actionable recommendations and solutions.
• Expertiseindatacollectionandanalysis to identify patterns and insightsto support strategic planning.
• Abletoeffectivelymanageanumberofprojectsacrossmultipleofferings.
• Commercialexperienceinbudgeting,costforecasting,valuereporting,pricing.
• Demonstrateadvancedverbalandwrittencommunicationskills along with MS Office fluence in excel and ppt
• ExcellentEnglishlanguageskillsisessential.
• Additional Asian language proficiency is a plus

About us: Our story

Collinson Group is a global leader in driving loyalty and engagement for many of the world’s largest companies. Predominantly through the provision of travel related benefits within a market leading digital travel ecosystem. The group offers a unique blend of industry and sector specialists who together provide market-leading experience in delivering products and services across four core capabilities: Loyalty, Lifestyle Benefits and Insurance.

The group provides unrivalled insight and expertise around affluent consumers and frequent travellers, creating and delivering products and services now accessible to over 400m end consumers.

We have more than 25 years’ experience, with 28 global locations, servicing over 800 clients in 170 countries, employing 1,800 people.

We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.

Key clients include: Visa, Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.

Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.

Never short of ambition, the success of our business is delivered through the diverse and talented team of over 1,800 colleagues globally.

Equal Opportunities: Our commitment to inclusion

Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.

We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Act smarter, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.

If you need any extra support throughout the interview process, then please email us at recruitment@collinson.com

Reward & Benefits: What's in it for me?

You can look forward to a competitive salary and benefit plan including but not limited to:

• Hybrid work arrangement (work from home/office)

• Medical & Life Insurance

• Flexible Benefits

• Free Priority Pass Membership (unlimited airport lounge access)