Key Responsibilities: • Implement and configure o9 Solutions to meet business requirements, ensuring that the system is tailored to the specific needs of the organization. • Customize planning configurations and workflows to optimize performance, ensuring that all processes are efficient and effective. • Design and optimize workflows to enhance operational efficiency, identifying areas for improvement and implementing changes as necessary. • Develop user-friendly interfaces and action buttons to improve user experience, ensuring that the system is intuitive and easy to use. • Optimize solver performance for better results and faster processing times, ensuring that the system operates at peak efficiency. • Create comprehensive and insightful reports for stakeholders, providing them with the information they need to make informed decisions. • Collaborate with teams to refine user stories and ensure they align with business needs, working closely with stakeholders to understand their requirements and translate them into actionable tasks. • Provide support to Client Success teams to resolve complex production issues, assisting in troubleshooting and resolving technical issues related to o9 Solutions. • Assist in troubleshooting and resolving technical issues related to o9 Solutions, ensuring that any problems are quickly identified and resolved. • Manage and lead a team of o9 Configuration Consultants, providing guidance, mentorship, and support to ensure the team's success. • Oversee the team's work to ensure quality and consistency in o9 Solutions implementations and configurations. • Foster a collaborative and innovative team environment, encouraging continuous learning and improvement. Qualifications: • Experience: • Minimum 9 years of overall experience in supply chain solutions. • At least 3 years of hands-on experience with o9 Solutions, including: • Planning configurations, workflow modeling, UI design, action buttons, procedures, solver performance tuning, and report design. • Proven ability to support client success teams by refining user stories and resolving complex production issues. Skills: • Strong analytical and problem-solving skills. • Excellent communication and interpersonal skills. • Ability to work independently and as part of a team. • Proficiency in relevant software and tools. • Proven leadership and team management skills. Preferred Qualifications: • Experience in a consulting role. • Knowledge of additional supply chain management software. • Certification in o9 Solutions or related fields.
