Nutrition Aide Lead

At Community Medical Centers (CMC), we’re passionate about improving health and well-being in the communities we call home. That’s why we work to ensure even our most vulnerable neighbors have affordable access to quality healthcare, regardless of age, income, or background. We offer integrated medical, dental, behavioral health, and supportive services, with a model of care that puts the patient at the center of a team-based approach. As one of the region’s largest healthcare providers, our growing network of neighborhood health centers serves over 100,000 patients in San Joaquin and Solano counties.

MISSION

Working together to improve health and well-being in our communities.

BENEFITS

• Competitive Pay
• Medical, Dental, & Vision benefits options for full-time employees
• Flexible spending account for medical expenses
• Dependent care
• Employee assistance program 
• Life Insurance
• Pet Insurance
• Short Term/Long Term Disability Insurances
• 403(b) retirement saving plan with company match
• 10 paid sick days/12 Holidays/Vacations days vary on position
• In Shape Discounted Gym Membership 
• Excellent growth and advancement opportunities
• Collaborative and diverse environment

POSITION SUMMARY:

The Nutrition Aide Lead will provide nutrition services for WIC participants and act as WIC Nutrition Aide mentor and trainer when needed. This position reports to the WIC Site Supervisor or WIC Program Manager.

SPECIFIC DUTIES: 

• Promotes the mission, vision, and values of the organization
• Greets participants and visitors in a prompt, coureous, and helpful manner. 
• Provide nutrition assessment, education, and counseling using participant centered education techniques to participants and caretakers
• Maintains WIC card security
• Identify high risk participants and refer these participants to the WIC dietitian
• Screen and determine eligibility of WIC applicants
• Complete and review computer forms and/or data entry into computer
• Assists with WIC WISE schedule under the direction of the WIC Site Supervisors and/or WIC Program Manager
• Issue food vouchers and instruct participants on their use
• Mentor and train staff
• Teach group classes
• Use Pronto and/or Hemocue to obtain bloodwork/anemia screening results on participants who meet protocol requirements.
• Translate program information/materials as needed
• Order WIC Program materials/brochures for use in educational activities
• Assist with Continuous Quality Initiative program activities
• Attend staff meetings as assigned
• Complete breastfeeding duties as assigned such as cleaning breast pumps, breastfeeding phone calls, chat groups and other duties as needed
• Demonstrate use and issue breast pumps to breastfeeding participants
• Leads breastfeeding chat groups and documents as required
• Provides breastfeeding support for WIC participants. Refers to WIC IBCLC as needed.
• Promotes breastfeeding as the norm to all pregnant and postpartum WIC participants and their families.
• Communicate with local venders regarding WIC-specific shopping or customer service issues as needed
• Travel to different sites as needed
• Performs other duties as assigned

Qualifications

MINIMUM REQUIREMENTS: 

• High school graduate or equivalent
• WIC Nutrition Assistant (WNA) certification issued from California WIC
• Two years paid experience in a WIC program.
• Ability to type 35 wpm; applicant to furnish certification.
• Experience and ability to work with diverse clients and communities
• Certified Lactation Educator, Counselor or equivalent
• Current Basic Life Support (BLS) certificate or ability to obtain BLS certificate before date of hire.
• Reliable Transportation to travel to assigned work site and other sites as needed.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of breastfeeding, nutrition, and dietary principles to assess nutritional needs and provide counseling and education to WIC participants
• Knowledge of instructional skills and educational techniques to influence and guide nutritional care of participants for health maintenance
• Knowledge of WIC WISE computer system
• Knowledge of community resources and programs to make referrals
• Knowledge of WIC programs, policies, and office management practices
• Ability to prepare routine records and reports
• Ability to translate material into appropriate language
• Ability to communicate clearly
• Skill in establishing and maintaining effective working relationships with employees and public
• Ability to provide excellent customer service that is reflective of a culture that values trust and respect
• Ability to identify problems, provide information, and recommend solutions.
• Ability to communicate effectively.
• Ability to work confidently under pressure and at times under stressful conditions

• Knowledge of basic nutrition and breastfeeding principle
• Listens skillfully and displays a willingness and ability to acknowledge the needs, expectations, and values of others using reflective listening and empathy conveyance. Responds to needs in ways that are helpful and beyond expectation.

• Consistently adheres to and/or exceeds CMC’s communication guidelines and expectations with patients, peers, and supervisors

• Ability to work effectively with staff, participants, and external agencies

TYPICAL PHYSICAL DEMANDS:

Requires frequent walking and standing for prolonged periods of time. Requires sitting for prolonged periods of time. Requires eye-hand coordination and manual dexterity necessary to utilize computer keyboard in daily activities. Requires ability to drive automobile or similar transportation to attend various clinics and other functions.  Must be able to occasionally lift or push up to 50 pounds.

TYPICAL WORKING CONDITIONS:

Exposure to communicable diseases and other conditions common to a public health and clinic environment. Works weekends as needed.

Community Medical Centers is an Equal Opportunity Employer. It is CMC’s policy to provide equal employment opportunities to all persons, regardless of age, national origin, race (including hair texture and hairstyle), color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit based factors.