NOR Library Lab - Computer Training Center Associate (Salary)

UPDATED:  Job Location: The Library Lab | 121 S. Santa Fe, Suite 119 Norman, OK 73069

Full-time position 40 hrs/wk (Pay Grade 16, Base). Must be available to work a flexible schedule which will include evenings and weekends, in addition up to two weeks of “Mandatory New Hire Orientation & Training” located at the Administrative Offices in Norman.

POSITION SUMMARY:

Provides high level customer service to Pioneer Library System customers including technology and computer help, maker assistance, programming, and outreach; performs other duties as assigned.

JOB REQUIREMENTS:

Education and/or experience:

• Bachelor’s degree;
• Three years relevant experience;
• Equivalent combination of technical training, experience and/or education may be considered;
• Valid driver’s license.

Knowledge, Skills, and Abilities:

• Understands and performs basic functions and tasks of common software programs and email applications;
• Uses and helps others use basic computer hardware;
• Knowledge of electronic resources, including maker technologies and mobile devices;
• Thorough knowledge in the operation of computers and office machines and standard office software products, as well as cellular phones, tablets, e-readers, and other technological devices; 
• Proficiency in varied software including Microsoft Word, Microsoft Excel, Outlook and internet browsing;
• Thorough knowledge of library policies and procedures; 
• Thorough knowledge of library circulation practices and procedures;
• Strong skills in working with public and providing excellent customer service;
• Strong skills in written and spoken business communications;
• Lift up to 25 lbs; retrieve and replace items from floor level to at least 5 1/2 feet in height;
• Work a flexible schedule which includes evenings and weekends based on fluctuating branch/department demands.

APPLICATIONS:
Applications accepted October 13 through October 26, 2026. Résumé alone is not sufficient; completed online application form is required.

Pioneer Library System is an Equal Opportunity Employer.
All employees and qualified applicants will receive consideration for employment without regard to race, color, religious belief, sex, age, national origin, disability, sexual orientation, veteran status, genetic information or any other category protected by the law.

Pioneer Library System will make all reasonable accommodations in the application and employment processes. If you need a reasonable accommodation, please contact Elissa Fox at 405-801-4506, or by email, hr@pioneerlibrarysystem.org.

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