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Non-Technical Project Manager – SAP CRM & ECC
Cardinal Integrated Technologies Inc
- 🇨🇦 Canada
- On-site
- Manager or above
- 8 months ago
- SAP
- CRM
- MS Project
- Smartsheet
- Jira
- IBC
- Change Management
- Agile
- Waterfall
- PMP
- Fiori
- SAP S/4HANA
8 months ago
Duration: 6-12+ Months Contract
Location: Santa Clara, CA - 5D Onsite
Must Have Skills
Skill 1 – Lead end-to-end project management for initiatives involving SAP CRM and ECC modules, including planning, execution, and delivery
Skill 2 – Coordinate with functional analysts, developers, and business process owners to ensure seamless integration across SAP modules (CRM, ECC, SD, FI/CO, MM).
Skill 3 – Strong understanding of SAP CRM modules (Sales, Service, Marketing) and ECC integration points
Job Summary
We are seeking a results-driven Non-Technical Project Manager with demonstrated experience in SAP CRM and ECC to lead cross-functional initiatives that support business transformation and operational excellence. This role is pivotal in managing project lifecycles, ensuring alignment with business objectives, and facilitating collaboration across global teams.
Key Responsibilities
· Lead end-to-end project management for initiatives involving SAP CRM and ECC modules, including planning, execution, and delivery.
· Collaborate with business stakeholders to gather requirements, define scope, and align project goals with strategic objectives.
· Coordinate with functional analysts, developers, and business process owners to ensure seamless integration across SAP modules (CRM, ECC, SD, FI/CO, MM).
· Manage project timelines, budgets, and resource allocations using tools such as MS Project, Smartsheet, and JIRA.
· Facilitate cross-functional team meetings, status updates, and stakeholder communications.
· Oversee documentation efforts including business process flows, training materials, and test scripts.
· Support UAT planning and execution, including test script development, defect tracking, and resolution.
· Ensure compliance with internal governance, legal, and IBC requirements throughout the project lifecycle.
· Drive change management and user adoption strategies in collaboration with business units.
· Monitor project risks and develop mitigation strategies to ensure successful outcomes.
Required Qualifications
· Bachelor's degree in business administration, Project Management, or related field.
· 3+ years of experience in project/program management, with a focus on SAP CRM and ECC environments.
· Strong understanding of SAP CRM modules (Sales, Service, Marketing) and ECC integration points.
· Experience in managing cutover activities, data conversion, and post-go-live support.
· Familiarity with Agile and Waterfall methodologies.
· Excellent communication, stakeholder management, and organizational skills.
Preferred Qualifications
· PMP or equivalent project management certification.
· Experience in semiconductor, manufacturing, or high-tech industries.
· Knowledge of SAP Fiori apps, MPP, and custom SharePoint applications.
· Exposure to SAP S/4HANA migration projects is a plus.
Non-Technical Project Manager – SAP CRM & ECC · Cardinal Integrated Technologies Inc