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A

NOC/Network Engineer / Technician

Apolis
  • 🇺🇸 United States
  • Hybrid
  • 4 hours ago
  • $30 – $40 / hour
  • Secret Clearance
  • ServiceNow
  • Cisco
  • Juniper
  • MS Office
  • Outlook
  • Excel
  • PowerPoint
  • Change Management
  • CCNA
  • CySA+
  • CCNP
  • CCIE
  • F5
  • SolarWinds
4 hours ago
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NOC Technician
Location: Scott Air Force Base, IL /  Hill Air Force Base, UT (Onsite)
Employment Type: Contract to Perm

Required Qualifications
Security Clearance: Must be eligible to obtain and maintain a Secret clearance, and be eligible to obtain up to a Top Secret security clearance.
Certification: Must hold a DoD-8570 IAT Level 2 certification (e.g., Security+ CE or equivalent) by the start date.

Key Responsibilities
  • Create, update, and monitor incident tickets using ServiceNow/ITSM, providing situational awareness to leadership.
  • Monitor network events and element management failures on a 24/7/365 basis, proactively analyzing alarms and correlating fault information.
  • Isolate root causes, coordinate fault corrections, and support the diagnosis of network issues through testing and troubleshooting.
  • Notify relevant contacts regarding network incidents and coordinate with service providers to restore service.
  • Restore networks and services to full operation, ensuring compliance with Service Level Agreements (SLAs).
  • Demonstrate proficiency in DISN functions such as routers, switches, and crypto devices.
Experience: Candidates have demonstrated experience in alarm surveillance, fault management, LAN maintenance, or performance management. Proficiency is required in at least two of the following: routers, switches, crypto devices, DSN/DRSN, Video Services, Promina, CISCO, Juniper, MSPP, DWDM, or Optical Switching. A general understanding of network topologies, both transport and IP, is necessary.

Availability: Ability to work in a 24/7 operational environment is required.

Preferred Qualifications
  • Experience in a tech control facility or with cyber transport operations.
  • Familiarity with circuit actions and vendor management.
  • Knowledge of IP architecture.
  • Experience in a Telco NOC or with inside or outside plant operations.
  • Proficiency with the MS Office Suite (Outlook, Excel, Word, Access, PowerPoint, Teams).
  • Experience in one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management, or change management.
  • Additional certifications such as CCNA, CYSA+, CASP, CCNP, JNCIE-ENT, JNCIA-Junos, WCNA, CCIE, F5 Networks Certified Technical Specialist, ITILv4, CCA-N, CCA-V, and SolarWinds Certified Professional.

    #APOLIS2027
     

NOC/Network Engineer / Technician · Apolis

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