ACH Operations Specialist

Job Description Summary

Job Description

The ACH Operations Specialist manages the daily processing windows of ACH file processing. In addition, the ACH Operations Specialist manages all processing exceptions, batch and file suspensions, fraud monitoring, new employee training, ongoing client support, and troubleshooting. The ACH Operations Specialist also performs daily General Ledger reconciliation of Check, ACH, Wire, Debit Card, ICS, and other Miscellaneous accounts. The ACH Operations Specialist will maintain a solid understanding of ACH batch and file processing, ACH services and back-office processes, adequate understanding of the NACHA rules, General Ledger accounting.

ESSENTIAL FUNCTIONS OF THEPOSITION:

• Assists the ACH Operations team lead on dailytasks
• Assist in the training of newemployees
• Manage ACH file processing windows and exceptionprocessing
• Manage transaction fraud monitoring and clientcommunication
• Assist the ACH Team Lead on all Fraud related activity, as it relates to funds retrieval, documentation, andreporting
• Manage General Ledger balancing for Check, ACH, Wire, Debit Card, andICS
• Responsible for covering late ACH window monitoring whenrequired
• Work closely with BSA, Risk and Compliance, Management, Sales, Deposit Operations, Treasury Operations, and Wire Operations.

EDUCATION AND EXPERIENCEREQUIREMENTS:

• High School diploma or equivalent; post-secondary educationpreferred
• A minimum of 4 years of experience, including 2 years bank operations experience in an ACH operationsrole.

ESSENTIAL SKILLS ANDABILITIES:

• Demonstrated knowledge of all ACH products, systems, and relatedprocesses.
• Thorough understanding of transmission processing for ACH, and understanding filelayouts
• Understanding of Fraud monitoring and Fraudulent activity on ACHtransactions
• Understanding of General Ledger balancingprincipals
• Demonstrated ability to communicate effectively with clients, Management, staff, and supportvendors.
• Job may require additional hours of work during peak periods to meet servicelevels.

Education

Work Experience

Certifications

Travel

Workstyle

The total compensation for this position includes base salary orwages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave.  Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit Myrjbenefits.com.

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view. 
We expect our associates at all levels to:
•  Grow professionally and inspire others to do the same
•  Work with and through others to achieve desired outcomes
•  Make prompt, pragmatic choices and act with the client in mind
•  Take ownership and hold themselves and others accountable for delivering results that matter
•  Contribute to the continuous evolution of the firm

At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates.  When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.