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DL

Nexthink

Diverse Lynx India
🇮🇳 India
On-site
4 months ago
  • PowerShell
  • Python
  • Bash
  • Ansible
  • Azure
  • AWS
  • Intune
  • SCCM
  • Jamf
  • Active Directory
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Description:
• Design, implement, and maintain Nexthink dashboards, investigations, campaigns, and services focused on device performance and user experience.
• Leverage Nexthink telemetry and analytics to develop a device health scoring framework and identify candidates for PC refresh based on performance, lifecycle stage, failure trends, and user sentiment.
• Develop proactive maintenance initiatives (e.g., patching, storage optimization, software updates) based on predictive insights and device analytics.
• Lead the configuration, administration, and continuous optimization of the Nexthink platform in alignment with client's endpoint engineering roadmap.
• Develop and implement automation strategies, including Nexthink remote actions and scripts, to proactively remediate endpoint issues and streamline operational workflows.
• Partner with cross-functional teams including Local IT/Operations, Cyber Security, and Software Governance to improve endpoint visibility and reliability.
• Provide technical guidance and best practices for monitoring and improving enterprise-wide digital employee experience.
• Translate platform insights and analytics into actionable recommendations that drive operational improvements and innovation.
• Identify new opportunities to leverage Nexthink data for proactive engineering solutions and improved decision-making.
• Provide training and guidance to operations and engineering teams on Nexthink capabilities and best practices.
• Stay current on emerging technologies, digital experience monitoring tools, and IT service management best practices to continuously improve endpoint engineering processes
Experience working with enterprise security and compliance standards.
• Nexthink Platform Experience – Strong experience configuring, monitoring, and automating Nexthink to improve Digital Employee Experience (DEX). Experience with similar platforms (Microsoft Endpoint Analytics, Riverbed Aternity, ControlUp) is also valued.
• Nexthink certifications are preferred
• Scripting & Automation – Experience with automation and scripting tools such as PowerShell, Python, Bash, NQL, or Ansible to improve operational efficiency.
• Endpoint & Infrastructure Knowledge – Deep understanding of endpoint performance monitoring, endpoint lifecycle management, and cloud platforms (Azure, AWS).
• Incident Prevention & Troubleshooting – Ability to analyze large data sets, identify trends, and implement preventative solutions to reduce incidents.
• Security & Network Awareness – Familiarity with enterprise security policies, endpoint protection tools, and IT compliance standards.
• Strong experience with endpoint management platforms including Intune, Autopilot, SCCM, Jamf, Active Directory, and Microsoft 365.
• Excellent communication skills and ability to collaborate effectively with operations, infrastructure, cybersecurity, application teams, and leadership.
• Ability to work both independently and collaboratively in a fast-paced enterprise environment.
Nexthink

Nexthink · Diverse Lynx India

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