Network Support Engineer – FortiGate SD-WAN

Key Responsibilities

FortiGate SD-WAN

• Provide L3 support for Fortinet Secure SD-WAN infrastructure.
• Design, configure, and troubleshoot SD-WAN policies, SLAs, and application steering.
• Manage IPSec VPN, SSL VPN, dynamic routing, and WAN optimization.
• Troubleshoot routing, security, and performance-related issues.
• Support HA clusters, firmware upgrades, and migration activities.
• Analyze logs using FortiAnalyzer and manage configurations using FortiManager.

Aruba Wireless (WLC)

• Provide advanced support for Aruba Mobility Controllers and wireless networks.
• Troubleshoot wireless connectivity, roaming, authentication, and performance issues.
• Configure and support SSIDs, AP Groups, RF optimization, client load balancing, mobility, and roaming.
• Manage integrations with ClearPass, RADIUS, and Active Directory.
• Perform wireless health checks and optimization activities.

Juniper Switching

• Provide L3 support for Juniper EX Series Switches.
• Configure and troubleshoot VLANs, STP/RSTP/MSTP, LACP, Virtual Chassis, and routing protocols.
• Perform switch upgrades, patching, and hardware replacements.
• Troubleshoot Layer 2 and Layer 3 network issues.

Required Technical Skills

Fortinet

• FortiGate Firewall Administration
• Fortinet Secure SD-WAN
• FortiManager
• FortiAnalyzer
• IPSec VPN & SSL VPN
• HA Clustering
• Security Policies and NAT

Aruba Wireless

• Aruba Mobility Controller (7200/9000 Series)
• ArubaOS
• Aruba Central
• Aruba Access Points
• RF Management
• ClearPass Authentication
• Wireless Security

Juniper Networking

• Juniper EX Series Switches
• Junos OS
• Virtual Chassis
• VLANs & Trunking
• STP/RSTP/MSTP
• LACP
• Static & Dynamic Routing