DL
Network management
Diverse Lynx India
Location not stated
6 days ago
6 days ago
• Perform configuration, turn-up and testing of managed services equipment for day 1 (Service Delivery) customer installations and day 2 (Service Assurance) support of existing customers.
• Work with off-net providers to troubleshoot connectivity issues with circuits or vendor supplied Customer Premises Equipment (CPE).
• Use various software systems and applications to effectively troubleshoot issues and equipment relating to underlying network connectivity, as well as to identify configuration and other related issues with managed services equipment.
• Train and mentor supported teams.
• Collaborate with and foster relationships with internal and external customers.
Network management · Diverse Lynx India