Network Engineer- Tier 3- Intelligence Community

The Opportunity:

The Enterprise Communications Services 3 (ECS3) program supports our intel customer across itsCONUS & OCONUS operating locations. Our focus includes the design, transition, operations, and continual service improvement to include tech modernization, tech refresh, activities associated with customer local area networks (LANs) and unified communication (UC) services. 

Our mission on this program will be the design, transition, operations, and continual service improvement to include tech modernization, tech refresh, or Capital Equipment Replacement Program (CERP) activities associated with the clients’ LANs,CANand Unified Communication services. Become a part of our great team and make a difference. 

Responsibilities:

As a Tier3NetworkEngineer, you'llbe challenged withhardcomplexsupport problems where you will coordinate with other NOC and Operational staff andbeasked tolead and preform platform upgrades. You are expected as one ofthe leaders on theNetwork teammemberstocoordinate ticketacceptance andresolutions. You willdevelopmentoftechnical resolution reports for critical outages in theNetwork. 

What will you do: 

• PerformSystempatching and IAVA patches tonetworkrouters andswitches. 

• Perform IOSand Softwareupgrades

• Create/review andpublish in KM systemStandard Operating Procedures (SOP) fornetwork operations. 

• Troubleshoot systems failures and accessibility problems within thenetwork to our services. 

• Monitornetwork performance, track usage and develop capacityplanningreports. 

• Develop and maintain IP Address allocations tables. 

• Makes recommendations that enhanceoperationalefficiencies fornetwork monitoring, management, and overall operations. 

• Uses experience and knowledge articles to understand/implement potentialworkarounds.   

• Updates knowledge articles and handles "how to"questions.   

• Support KMmanagement by entering solutions into the Solutionsdatabase. 

• Facilitateengineering designs data calls. 

• Leadnew/enhanced networkimplementation, installation, and technical refresh projects within a site or locale. 

• Works independentlywhile providingleadership to the rest of theNetworkteam.  

• Problems faced are difficult, willrequire detailed information gathering, analysis, and investigation to understand problems.You willemploy creativity and ingenuity for new technical solutions applicable across the enterprise, drawing heavily on prior experience. 

• PreformNetwork ticket resolution. 

• SupportNetwork ticketclosureacrossNetworkOPS staff toinclude: 

• Completes initial categorization of Service Requests (type, sub-type, location device, priority, etc.)   

• Use administrative access to the network to provisionnewswitches, router,VLANs and Crypto. 

• Uses administrative access to network components to research errors, incidents, problems and to perform incident analysis and identify potentialproblems.   

• Routing Service Requests to the appropriate organization required for incidentresolution.  

• Performs root causeanalyses. 

• Completes problem resolutions associated with incident ticket(s)  

• Will configure, deploy, manage, and maintainNetworkmonitoring systems used by the technicians to ensure availability and overall performance of system and services.  

Qualifications:

• High School/GED + 14Yrs, or Associates + 12Yrs, or Bachelors + 10Yrs, or Masters + 9Yrs, 

• CurrentIAT II level certification

• Minimum TS/SCI (we can sponsor for polygraph- which you will need in order to begin work)

What You Can Expect:

 A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Pay Range:

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

The proposed salary range for this position is: