LI
Network Control
LanceSoft Inc
- 🇦🇺 Australia | 🇺🇸 United States
- On-site
- 6 months ago
- $30 – $35 / hour
6 months ago
Location: Melbourne, FL (Onsite)
Duration: 12+ Months (Temp to Permanent)
Payrate: $40.00/Hr. to $45.00/Hr. on W2
Job Description:
- Provide technical support for large private communications network.
- Log calls and perform preliminary investigations into reported network issues.
- Create trouble tickets and initiate workflow for problem resolution.
- Monitor, analyze, and troubleshoot network problems within an operations center utilizing network management and monitoring tools.
- Interprets equipment alarms in the network on-premise equipment or telco's network and move forward towards service restoration.
- Resolve problems using internal and external groups as needed to correct trouble on the network and interact with the customer.
- Bachelor’s degree in Telecommunications, Engineering, Networking, Information Technology or related field or 2 years post-Secondary/ Associate’s Degree with a minimum of (4) years of prior related experience.
- Minimum of (1) Years Telecommunications Network Troubleshooting experience.
- Experience with Layer 1, and 3 troubleshooting
- Experience with call center phone systems and working with geographically dispersed teams.
- Experience with Network Management systems and tools.
Network Control · LanceSoft Inc