Network Admin

Diverse Lynx India

Location not stated
Manager or above
1 month ago

triage

1 month ago

Not enough detail in this posting to match

Role Descriptions: L1/L2 Network Monitoring & Incident ResponseContinuously monitor enterprise networks using NMS and observability tools.Perform L1/L2 troubleshooting for network alerts| incidents| and service degradation.Diagnose and resolve issues related to LAN| WAN| Wireless| Firewall| VPN| and Internet connectivity.Storewide outage triage and failover validation (cell/WAN2Identify root cause indicators and escalate to L3/Engineering teams with detailed analysis.Own incident tickets through resolution ensuring SLA and quality compliance.Incident| Problem & Change SupportHandle P2/P3 incidents independently and provide strong initial triage for P1/Major Incidents.Support Incident Managers during major outages with technical inputs and status updates.Correlate alerts to detect broader network impacts and prevent repeat incidents.Execute approved standard changes and maintenance activities as part of L2 support.Participate in post-incident reviews and problem management activities.
Essential Skills: NOC Support
Desirable Skills:
Keyword:
Skills: Network Operations
Experience Required: 6-8

Network Admin · Diverse Lynx India

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