Netapp storage

Expected Soft Skills (Critical for L3 Role)

• Strong problem-solving and analytical skills for complex incident scenarios.
• Clear communication skills to articulate issues to both technical and non-technical stakeholders.
• Leadership mindset with the ability to guide and mentor junior team members.
• A strong sense of operational ownership and accountability.
• Excellent stakeholder management and coordination skills.
• Process discipline with adherence to ITIL framework and change controls.
• Ability to work effectively in a 24×7 shift or on-call support model.