Camp Fear Guest Attendant

Overview

Event/Park Guest Attendants play a vital role in ensuring a safe, welcoming, and enjoyable experience for all guests at Camp Fear. Working in teams of 3-4 per night based on business levels, attendants are responsible for greeting guests, assisting with site logistics, maintaining park cleanliness, and providing exceptional customer service throughout the event.

This is a seasonal part-time position. Potential starting dates as early as 9/15/25 with the first movie night being 9/27/25 and running through 10/31/25. The typical shifts would be from 5pm to 9:30pm to 7pm to 12am. The pay is $15/hr. We ask for a weekly commitment of at least 1 shift per weekend and 1 of the Thursday shifts during the Camp Fear season. 

This role is ideal for individuals who are friendly, outgoing, and passionate about Halloween and the haunted season. 

Key Responsibilities

• Greet guests warmly at the park entrance and provide a friendly first impression.
• Escort guests to their assigned tent or firepit sites, assisting with directions and carrying items as needed.
• Light fires at firepit sites when requested or necessary, ensuring safety protocols are followed.
• Monitor wristbands and enforce maximum occupancy limits at firepits to maintain safety and compliance.
• Upsell and deliver retail items to guests at their sites, promoting additional park offerings.
• Communicate clearly with guests, providing directions, event information, and answering questions.
• Resolve guest concerns and problems efficiently and professionally.
• Monitor the condition and cleanliness of port-a-potties, reporting issues or restocking supplies as needed.
• Use walkie-talkies to communicate with internal teams and security regarding guest needs, business levels, and any potential issues.
• Monitor trash levels throughout the park, pick up ground hazards, and ensure a clean and safe environment.
• Conduct regular walkthroughs of the park to check on guests, address concerns, and maintain a visible presence.

Qualifications

• Friendly, outgoing personality with strong customer service skills.
• Ability to communicate clearly and effectively with guests and team members.
• Comfortable working outdoors in various weather conditions.
• Ability to handle minor physical tasks such as carrying items, lighting fires, and picking up trash.
• Experience in hospitality, events, or customer service preferred.
• Problem-solving skills and the ability to remain calm under pressure.
• Reliable, punctual, and able to work evenings and weekends as required.
• Willingness to follow safety protocols and park procedures.

Work Environment

• Evening and weekend shifts required during the haunted season.
• Fast-paced, guest-focused environment with both indoor and outdoor responsibilities.
• Team-based role with frequent communication and collaboration.

Benefits

• Opportunity to be part of a fun, seasonal team.
• Experience in hospitality, customer service, and event operations.
• Employee discounts on park events and merchandise.

Camp Fear is dedicated to providing a safe, inclusive, and memorable experience for all guests and team members. Enthusiastic applicants with a passion for guest service and the haunted season are encouraged to apply.