Retail Associate (38 hours) - Oxford Street

Who We Are:

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

MAJOR ACCOUNTABILITIES: 

• Toachieve personal KPIsand contribute to overall store performance 

• Deliver total customer satisfaction to every customer, following the end-to-end customer journey – from entering the store to leaving the store 

• Help to ensure the storeremainsascommercial as possible followingcompany guidelines 

• Adhere to company’s policies and procedures 

• Responsible formaintaining health, safety, and environmental standards in store  

• Perform other dutiesthatarerequired from the management team 

REQUIREMENTS FOR SUCCESS: 

• Team Player 

• Demonstrate customer service skills 

• A passion for retail and sales 

• Desire to learn 

• Ability to perform basic maths and general retail operational processes 

• Effective communication skills 

• Flexible work schedule including weekends and holidays 

ADDITIONAL BENEFITS: 

• Competitive compensation 

• Potential to earn more through our RetailBonus Scheme 

• Great development opportunities  

• Inclusive working environments across all our European locations 

• Generous staff discount 

• Project involvement across our European region 

• Flexible uniform package 

Flexible Work Schedule

For decades we have fostered a unique culture founded on our values with a particular focus on in-person teamwork and collaboration. Our hybrid model encourages rich in-person experiences, showcasing our commitment to teamwork and connection, while providing high levels of flexibility to associates. North American office-based associates are expected to come into the office on Wednesdays, with other occasional in-office days for in-person meetings and events as needed. Our offices are fully open and amenities are available across our North American office locations.

Equal Opportunity Employer

New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.