National Account Manager

The National Account Manager is responsible for developing and executing strategic account plans for assigned national and multi-location customers while driving profitable growth across GHX Industrial key markets. This role serves as the primary relationship manager for enterprise-level customers and is responsible for expanding market share, identifying new opportunities, pursuing major capital projects, and strengthening executive-level customer relationships.

Role & Responsibilities

Strategic Account Management

• • Develop and execute comprehensive account strategies for assigned national accounts.
  • Build executive relationships across procurement, engineering, operations, maintenance and project teams.
  • Establish and maintain proactive communication across customer stakeholders, GHX leadership, branch teams, and supplier partners to ensure alignment, accountability, and successful execution of strategic initiatives and major projects.
  • Conduct regular business reviews and growth planning.

  Business Development

  • • Identify and pursue new business opportunities within assigned accounts and targeted growth markets.
    • Develop strategic engagement plans to secure preferred supplier status and increase market share.
    • Collaborate with supplier partners to create and deliver value-added customer solutions.
    • Drive organic sales growth through cross-selling, specification development, and market penetration initiatives.
    • Identify opportunities for national agreements, enterprise-wide standardization, and strategic sourcing programs.
    • Develop relationships with Engineering, Procurement and Construction (EPC) firms, general contractors, engineering firms, design-build contractors, and project owners.
    • Identify, qualify, and track major capital projects through planning, design, construction, commissioning, and operational phases.
    • Influence project specifications and procurement strategies to position GHX products and solutions.
    • Coordinate project pursuit strategies across multiple regions and branch locations.
    • Develop relationships with Data Center owners, operators, developers, EPCs, general contractors, mechanical contractors, and electrical contractors.
    • Engage hyperscale, colocation, mission-critical, and cloud infrastructure organizations.
    • Support Data Center construction, expansion, modernization, and maintenance opportunities nationwide.
    • Maintain awareness of market trends, project pipelines, contractor alignment strategies, and customer procurement initiatives within the Data Center, EPC, and Critical Infrastructure markets.

    Executive Engagement

    • • Coordinate executive relationships between customer leadership and GHX senior management.
      • Prepare and lead executive business reviews.
      • Negotiate strategic agreements and commercial terms.

      Operational Excellence

      • • Coordinate implementation of new accounts and contracts.
        • Drive supply chain optimization, issue resolution and continuous improvement initiatives.

Qualifications

Qualifications

• • Bachelor degree required.
  • 7-10 years industrial sales, business development or national account management experience.
  • Demonstrated success selling into EPC organizations and Data Center markets.
  • Experience with utilities, power generation, manufacturing or critical infrastructure markets preferred.
  • Excellent written, verbal, presentation, and executive-level communication skills with the ability to influence stakeholders across multiple organizations and levels of management.
  • Ability to travel 40%-60% nationwide.