Supervisor/Manager Call center
Valce Talent Solutions
🇲🇽 Mexico
On-site
Manager or above
2 months ago
- Incident Management
2 months ago
Not enough detail in this posting to match
Service Desk Operations and Governance - 5+ years of experience
SLA, KPI, and Performance Management
Leadership and Team Management
Escalation and Incident Management
Reporting and Operational Reviews
Quality Assurance and Continuous Improvement
Self-Service, Analytics, and Automation
Onsite Monterrey/Saltillo
Advanced english
Supervisor/Manager Call center · Valce Talent Solutions