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SAP Service Consultant

Dematic Corp. (ILD-US)
🇲🇽 Mexico
On-site
1 day ago
  • SAP
  • S/4HANA
  • SAP ERP
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SAP AfterSales Service Consultant responsible for managing the configuration changes, and enhancements of our SAP System support our Customer Service Organisation.

We offer:

To be successful in this role, your proventrack record will enable you to deliver against the following key performance areas: 

 

  • Design, Customizingand implement core functionalities of SAPCS/PM and/or SD ModulinAfterSales Service Area automotive – Also SAP Power User in the named Modules are welcome. 

  • Work on roll-out and implementation of new business applications and functionality within thenamed SAP Modules 

  • Responsible for successful implementation, including providing functionalexpertise, guidance, presentation, and instruction on SAP products to clients. 

  • Knowledge and experience oftechnicalAfterSales Service processes in SAP mainly:Orders, Notifications,Equipments and functional locations structures (including classifications,Measurement Points, etc.), contracts, maintenance Planning. 

  • Facilitates the gathering of requirements, designing, implementing, and supporting SAPAfterSales Service to enhance the clients’ business functionality and performance. 

  • Participates in meetings andbuild trust with internal business customers, understand businessobjectives, and seeks alignment. 

  • Engage with Key Users and Business partners toidentify andvalidate requirements and translate to solution design.  

  • Analyzes and develops functional specifications and communicatesto technical developers to develop the required solutions in the most efficient way. 

  • Monitor and present periodic status to stakeholders.  

  • Monitor Risks / Issues and prepareappropriate mitigation plans. 

  • Ensure best practices are followed andrequired processes and specifications are documented. 

Tasks and Qualifications:

Qualifications:  

  • Bachelor’s degree in Computer Science, MIS,Engineering, or similar field. 

  • 5+ years of experience in SAPCS/PM or SDorsimilar SAPmodulesisa must.  

  • Experience working in S/4HANA implementation projects.  

  • Strong functional knowledge on the SAP ERP, and overall SAP functional knowledge (integration with other components / modules SD,PM, MM)required.  

  • Good knowledge of principleAfterSales Processes andobjects (Orders, Contracts,Equipment and functional location)andtheir processes behind. 

  • Experience in working with global teams includingCross Business and Processes.  

  • Experience in setting up andmaintaining ALE and IDOCScenarios 

  • Strong communication skills (Englishrequired C1/C2).  

  • Resume/CV must besubmitted in English. 

  • Willingness to travel up to 10% internationally. 

SAP Service Consultant · Dematic Corp. (ILD-US)

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