Multi-Site Assistant Manager - Development Opportunity

Job Description

Are you an experienced people leader who enjoys supporting teams, driving performance and stepping into new challenges?

At Boots, being an Assistant Manager means creating a team and environment that customers and patients trust, somewhere they feel welcome, looked after and want to come back to. Guided by our purpose, With You. For Life., you'll play a key role in bringing that to life, supporting your team to deliver care that really makes a difference to customers and colleagues in the moments that matter.

This is a unique opportunity to join our Norwich area as a development opportunity. Rather than being based in a single store from day one, you'll initially work across multiple Boots stores in Norwich, gaining experience in different locations, teams and customer environments while developing your leadership capability and understanding of the wider business.

You'll spend your first months supporting teams across:

• Norwich Chapelfield
• Norwich Castle Quarter
• Norwich Riverside Retail Park
• Norwich Longwater Retail Park
• Norwich London Street

By working across multiple locations, you'll gain valuable exposure to different store formats, teams and operational challenges, helping you build the breadth of experience needed to become a successful Boots leader.

Following successful completion of your probation period, you'll be based at our Norwich Chapelfield store, one of our larger and more complex locations. As future vacancies arise across the area, you'll have the opportunity to move into a permanent Assistant Manager position within one of our Norwich stores.

This role is ideal for an experienced manager who enjoys variety, can quickly build relationships with new teams and is confident taking ownership of store performance and operations. You'll play an important role in supporting stores across the area and may be required to lead smaller stores in the absence of the Store Manager, ensuring customers, patients and colleagues continue to receive the very best experience.

As this is a multi-site role, you'll need flexibility to travel regularly between stores and have access to your own transport.


What you'll be doing

As Assistant Manager, you'll report into the Store Manager and get stuck in on the shop floor, coaching and supporting your teams and role modelling how great care and strong commercial performance go together.

You will:

• Lead teams to deliver strong performance while providing great care to customers and patients.
• Create positive, supportive team environments where people feel confident, capable and motivated.
• Coach, develop and line manage colleagues through regular conversations, feedback and clear expectations.
• Build strong relationships across multiple stores and adapt your leadership style to different teams and environments.
• Provide leadership and operational support across the Norwich area, taking ownership of store performance when required.
• Confidently lead stores in the absence of the Store Manager, making decisions and maintaining high standards of customer care, compliance and operational excellence.
• Support pharmacy operations and healthcare services, working closely with pharmacy and store teams to deliver safe and effective patient care.
• Ensure stores are clean, safe, legal and easy to shop through effective management of audits, checks and risk assessments.
• Take ownership of stock availability, cost control and loss prevention.
• Use data, reports and local insight to identify opportunities, solve problems and improve performance.

What you'll need to have (our must-haves)

• Experience leading and developing teams in a customer-facing environment.
• Management experience with accountability for people, performance and operations.
• Experience working in a pharmacy, healthcare or other regulated environment.
• Confidence leading a store and making decisions in the absence of the Store Manager.
• Strong coaching, people development and performance management skills.
• Ability to plan, organise and prioritise workload in a fast-paced environment.
• Understanding of compliance, safety and operational standards.
• Confidence using data, reports and systems to drive performance.
• Ability to build strong relationships and adapt quickly across different teams and locations.
• Full UK driving licence and access to your own transport, with flexibility to travel across the Norwich area.
• Passion for delivering great customer care and commercial results.

It would be great if you also have

• Experience working in a pharmacy dispensary as a Pharmacy Advisor, Dispenser or equivalent role.
• An NVQ Level 2 in Pharmacy Services (or equivalent), or a higher pharmacy qualification.
• Experience supporting multiple locations or working in a multi-site role.

• Boots Retirement Savings Plan
• Generous employee discount across Boots and partner brands
• Discretionary annual bonus
• Enhanced maternity/paternity/adoption leave pay, and a gift card for those expecting or adopting
• Flexible benefits scheme; holiday buying, gym discounts, life assurance and more
• 24/7 counselling and wellbeing support through TELUS Health, our Employee Assistance Programme

There’s lots more in our rewards and benefits package, MyBoosts, our way of helping you get the most out of the good stuff. Find out more athttp://boots.jobs/rewards.Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third-party sites are not endorsed by Boots and may not be accurate.

A bit about us

At Boots, we’re proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported and free to be themselves. We believe that when our people feel valued and included, they thrive, so we’re committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.

What’s next?

If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best.

We hope to hear from you soon.
Be brilliant with Boots.

Need To Know

• Business Area: Retail
• Function: Retail Management, Store Colleagues
• Keywords: Retail, Stores, Management, Customer, Assistant Manager, Customer Service, Manager, FMCG, Store Leadership, Sales, Retail Sales, Trainee
• Hours per week: 37.5
• Latitude,longitude 1: 52.625883894,1.2897577057
• Shift Pattern to display to candidates (displayed externally). Please select one:: Weekdays and Weekends
• Latitude,longitude 2: 52.630886,1.297355
• Airport: No
• Hours per week: Over 35 hours per week
• Company: UK Stores
• Division: 16 - United Kingdom
• Should this vacancy be excluded from being posted onto the Boots.jobs career site?: No
• Region: 6 - Midlands and East Anglia
• Area: 156 - Norwich and Norfolk Coast
• Store: 1483 - CHAPELFIELD, NORWICH
• Req Posted Date: 27-Oct-2026
• Country: UK
• Address 1: Unit Msu3
• Address 2: Norwich
• Address 3: East Anglia
• Post Code: NR2 1SH
• Source: Boots