EI
MS Dynamics 365 Transformation Functional Consultant
Expert In Recruitment Solutions
🇺🇸 United States
On-site
Staff / Principal
2 months ago
- D365
- CRM
- Change Management
- Microsoft Dynamics
2 months ago
Location::Hybrid,3 days hybrid New York, NY, 3 days
Duration::12-Month Contract
client wants a candidate badly on this the key is Client is looking for Functional guy and we submitted developer or engineers so far.
So please get me the candidate accordingly.
This JD is not looking for a technical D365 architect or developer. They're specifically seeking a Functional Transformation Consultant/Lead who can assess an existing heavily customized Dynamics 365 implementation, work with business users, document current/future-state processes, and drive transformation.
Experience Range: 10+ years
Need transformation/consulting experience
Our client is seeking aMS Dynamics 365 Transformation Consultant to assess and optimize highly customized Dynamics 365 solutions while leading documentation, stakeholder management, and transformation initiatives. This role requires deep expertise in CRM configuration, business analysis, and IM operations to address user pain points and drive successful system adoption.
Responsibilities & Qualifications
- Assess and work with highly customized Dynamics 365 solutions, including customer service model-driven apps and case management workflows
- Create process diagrams and document detailed business requirements for transformation initiatives
- Manage stakeholder communications and lead negotiations with the transformation team
- Understand and address IM ops user pain points and operational challenges
- Configure and optimize email-to-case and system-to-case management functionalities
- Conduct user trainings and product demos to support adoption and change management
- Support end-to-end transformation initiatives and system optimization efforts
- 8-10 years of professional experience in Microsoft Dynamics 365 CRM implementations and transformations
- Expert-level knowledge ofMicrosoft Dynamics 365 Customer Service and model-driven apps
- Hands-on experience with email-to-case and system-to-case management configurations
- Strongbusiness analysis skills with proven ability to document requirements and create process diagrams
- Demonstrated expertise inIM ops or investment management operations knowledge
- Excellent stakeholder management and communication skills, with ability to interface across technical and business teams
- Experience leading transformation initiatives and managing cross-functional documentation and delivery
Location::Hybrid,3 days hybrid New York, NY, 3 days
client wants a candidate badly on this the key is Client is looking for Functional guy and we submitted developer or engineers so far.
So please get me the candidate accordingly.
This JD is not looking for a technical D365 architect or developer. They're specifically seeking a Functional Transformation Consultant/Lead who can assess an existing heavily customized Dynamics 365 implementation, work with business users, document current/future-state processes, and drive transformation.
Experience Range: 10+ years
Need transformation/consulting experience
Our client is seeking aMS Dynamics 365 Transformation Consultant to assess and optimize highly customized Dynamics 365 solutions while leading documentation, stakeholder management, and transformation initiatives. This role requires deep expertise in CRM configuration, business analysis, and IM operations to address user pain points and drive successful system adoption.
Responsibilities & Qualifications
- Assess and work with highly customized Dynamics 365 solutions, including customer service model-driven apps and case management workflows
- Create process diagrams and document detailed business requirements for transformation initiatives
- Manage stakeholder communications and lead negotiations with the transformation team
- Understand and address IM ops user pain points and operational challenges
- Configure and optimize email-to-case and system-to-case management functionalities
- Conduct user trainings and product demos to support adoption and change management
- Support end-to-end transformation initiatives and system optimization efforts
- 8-10 years of professional experience in Microsoft Dynamics 365 CRM implementations and transformations
- Expert-level knowledge ofMicrosoft Dynamics 365 Customer Service and model-driven apps
- Hands-on experience with email-to-case and system-to-case management configurations
- Strongbusiness analysis skills with proven ability to document requirements and create process diagrams
- Demonstrated expertise inIM ops or investment management operations knowledge
- Excellent stakeholder management and communication skills, with ability to interface across technical and business teams
- Experience leading transformation initiatives and managing cross-functional documentation and delivery
MS Dynamics 365 Transformation Functional Consultant · Expert In Recruitment Solutions