Managed Services Sr Solution Architect MEA

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

AtHewlett PackardEnterprise (HPE),weliveby threecore valuesthat driveourbusiness: Innovate boldly, Win together and Be a force for good.These valuescombinetohelpuscreateimportantworkallovertheworldtoadvancehowpeopleliveandwork.

AsaSenior SolutionArchitectinourHybrid Cloudorganization,you will work directlywithHPE peers,salesrepresentatives,partners,and customers,todesign HPE Managed Services based solution/service/platform offerings,such as Hybrid CloudManagement, Private Cloud AI, Private Cloud Enterprise, AI-Ops enabled based infrastructuresolutions,ManagedServicesforHPEGreenlakesolutions,andSAPHANAenvironments.

Our Senior Solution Architects work directly with HPE's sales representatives providing technical expertise, solution advice, proposalcreation,presentationdeliveryand other customerrelated communications.

Inatypicaldayasa SolutionArchitectinour Hybrid Cloudorganization,youwould:

• Applyingtechnicalknowledgetoa salessituationand craftingsolutionsfor customerswith a focus onHybrid Cloud ManagedServices(HPE MS)solutions/services.

• Establish and maintaina professionalworking relationshipat multiple levels both internallyand with the customerby developingacoreunderstandingofthecustomer'suniquebusinessneedsandcompetitivechallenges.

• Tailorsolutionstomeettheneedsoftheclient,andinterfacewithbothinternal andexternalindustryexperts toanticipatecustomerneedsandfacilitatesolutionanddevelopment.

• Revise solution or services designs as required to address client concerns and emergentopportunities/challenges.

• Collaborate with others in advancing clientselectionor internal acceptanceof proposedsolutions.

• Collaborate with others to address and resolve challenges posed in design to successfulimplementation.

• Creation of the financial models for the solutions or services designed, reflecting cost ofserviceandcustomerpricing.

• Must be able to multi-task and work many different types of solution or service opportunities concurrently

Objectives:

• Serving as the technical expert and valuedpartnerwithHPEsalesteammembers.

• Assessing customer business needs to tailor the right solutionwiththerightHPEservicestohelpthecustomersucceed.

• Creating solution proposals, pricing, presentations, and other customer communications.

• Linking the business need to the proposed IT solution.

• Identifying likely problem areasthatrequireattentionandaddressingthoseareas.

• Combating competitive threats in accounts and educating the customer on HPE's key values and benefits.

• Anticipating potential challenges for the proposed project plan and bringing those to the customer's attention with a resolution.

• Facilitating smooth transition from sales to implementation by orienting the appropriate teams to the solution design.

• Engaging with peers and partners on technical matters and helping educate others on HPE's key value and benefits.

EducationandExperienceRequired:

• Industryexperience:15+ yearsof experienceinManagedServicesenvironmentinasimilarrole.

• Bachelor'sdegreeincomputerscienceorrelatedfield,orequivalent experience.

• Preferred post-graduation or Master’s degree in the  relevant domain,

Knowledge and Skills:

Architecting:

• Abilitytounderstandthecustomer'sbusinessproblem, need,or opportunityandtodesign a services oriented platform based solutionthatappropriatelyaddresses the business problem

• Abilitytocreatethedesign,development,deployment,andtechnicalqualityofmediumtolargeIT-basedsolutions(typicallywithinone or more technology or specialty areas)

• Ableto providearchitecturaldirectionformediumtolargesizedprojects.

• Abilitytovisualizecustomer'sITtransformationneedsandarchitectthesolutiontomeet theendstatethatisin-linewithcustomer's vision

• Abilitytounderstandcustomer'sIToperationalissuesanddesignsolutionsthat areefficientandcost effective.

Business Acumen:

• Identifiestechnicalrisksandchallengesthe customershouldexpecttoencounterwith thesolution.

• Translate a customer RFP into a requirements document andproposal

• Abilitytoapply businessmanagementandfinancialconcepts andgeneral aspectsof businesscontracts.Use thisknowledgetoanalyzebusinessneedsanddevelopmeaningfultechnicalrecommendations.

• Translate verbal requirements gathered in customer meetings into requirements documents, statements of work, andproposals.

Technical:

• Managed Services IT industry knowledge in specificareas including AI-Ops, Agentic AI, DevOps and ITIL frameworks.

• Is awareoffuturetechnologyoroperationaltrendsastheyrelatetoandsupportcustomertechnicalrequirements.

• Demonstrates a basic knowledge across multiple technical or operational disciplines

• Masterof atleast onetechnicaloroperationaldiscipline.

• Able to design planning for accessibility, scalability, and availability

EngagementDelivery:

• Ability to write Statements of Work (SoW) for small to mediumsize solutionsforsingletechnologiesoroperationalareas.

• Abilitytoapplyprogram/projectmanagementmethodsand processestodefine,plan, cost,resource, trackand ensuretheaccomplishmentoftargetedgoalsforsmalltomediumsizeprojects.

• Able to assist the project manager to develop detailed project plans and workbreakdownstructures.

• Successfully works on project teams (individual success is defined by impact to theproject)

OpportunityPursuit:

• Able to play a leadership role in business development activities for small to medium opportunities.

• Lead in identifying, qualifying, and closing small to medium opportunities.

• Develop and deliver sales presentations at CIO and IT management levels for small to medium opportunities(R)

• Position thecompanyofferingagainstthecompetition.

• Play key role in preparing proposals and bids for small to medium opportunities.

• Participate in internal review and Solution Opportunity Approval and Review (SOAR) process.

• Demonstrates good consultative, solution selling skills.

Leadership

• Thought leadership in the services & technology space

• Assists the Country business teams, Solution and Pursuit teams asnecessary.

• ParticipatesintheArchitectprofessionatthe locallevel.

• Coaches and mentors aspiringarchitects.

• Workswith theRemoteDeliveryorganizationinbuildingdeliverycapabilitiesforassignedprojectsthroughthe saleslifecycle.

Consulting:

• Being a services & technology evangelist for HPE in the market and partner ecosystem

• Build and manage relationship at customers IT Management team and Stafflevel.

• Hastheabilitytoinfluencecustomers.

• Abilitytotechnicallyoroperationallyconsiderallsidesofanissuewithinthecontextsoftime,breadth, andrangeof options.

• Ability to systematically gather, assess and apply technical or operational and sales/marketing information for businessdecisions.

• Abilitytoprepare clear,concise, and persuasivecommunications for multipleaudiences,includingdemonstratingeffectivewritingandpresentationskills,listening actively,andprojectinga trustable image.

• Abilitytoarticulatetechnicaloroperationalproblemsorissuesintounderstandablebusinessterms.

Communication:

• Abletodesign andpresent high-impactmessagestocustomer.

• Able to use a wide variety of presentation tools to persuasively communicate complex messages to multiple audiencelevels.

• Abilitytouse prepared andoriginal materialstocommunicatewiththe customer. Communicatesmostlytacticalinformationandsome strategic information.

• Excellent speaking and writing skills.

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow@HPECareers on Instagram to see the latest on people, culture and tech at HPE.

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