Middle Office Senior Associate

HS Financial Technologies (HSFT) is a global technology and fund administration partner to alternative asset managers, supporting more than $1 trillion in assets under administration. We serve private equity, private credit, hedge funds, endowments, and others with integrated technology, specialized expertise, and scalable operations.

Our proprietary platform connects data, workflows, and operations across the investment lifecycle, delivering the automation, transparency, and insights clients need to operate efficiently and grow with confidence. Combined with deep expertise across fund accounting, middle office, investor services, regulatory reporting, tax, risk, and front-office solutions, we help clients navigate complexity at scale.

More than 2,400 professionals across 14 global offices deliver the expertise, responsiveness, and consistency that have made HSFT a trusted partner to alternative asset managers worldwide.

At HSFT, we are committed to helping employees build meaningful, long-term careers through structured development programs, leadership opportunities, and clear paths for growth. Guided by our core values of Relationships, Support, Innovation, and Expertise, we foster a collaborative environment where people are empowered to learn, contribute, and succeed.

We offer flexible working arrangements, comprehensive health and well-being benefits, and a culture that invests in our people because they are the foundation of our success.

Founded in 2008 as HedgeServ, HSFT is recognized as a leading provider of alternative asset services, earning industry recognition across technology, accounting, client service, investor services, and regulatory expertise.

About HS Financial Technologies

HS Financial Technologies is a rapidly expanding global fund administrator, and we are seeking experienced professionals to join our Middle Office team in Kraków. This is an exciting opportunity to immerse yourself in the world of large Multi-Strategy Hedge Funds, gaining hands-on experience with complex financial instruments and global markets.

The Role

As a Senior Middle Office Associate, you will be a vital part of a high-performing team, supporting the end-to-end trade lifecycle for our clients. You will work across key functions such as trade capture, settlements, and pricing, and your responsibilities will extend to trade break resolution, comprehensive client reporting and contributing to our technology development. You will gain invaluable experience in how various financial products trade and operate, setting a strong foundation for your career in the financial industry.

Key Responsibilities:

• Ensure the accuracy of all trade bookings, end of day pricing, and client deliverables.
• Management of lifecycle events on our Clients’ Portfolio positions – Examples include: Corporate Actions, Option Expiries, and CFD resets.
• Investigate and address cash and position breaks through daily reconciliations.
• Serve as a key point of contact for the Global "Follow the Sun" model, ensuring seamless handovers and continuity of service across Middle Office.
• Proactively identify, analyse, and strategically escalate complex issues to management and/or development teams, contributing to root cause analysis and future prevention.
• Investigating trade booking and pricing queries received from both internal teams and external parties, on a wide range of products.
• Communicate effectively with clients, external vendors, and internal stakeholders, in both written and verbal forms, to ensure correct settlement of trades and resolution of breaks.
• Build a strong working understanding of the propriety HSFT applications and platforms, which support functions such as Trade Capture, Security Master Setups, the creation and delivery of sensitive client reporting, price portfolios, and display real-time PnL and risk to trading teams and Portfolio Managers.

Requirements

Education:

• Bachelor’s degree in Business, Finance, Accounting, or a related field.
• Strong command of English (minimum B2; C1+ preferred).

Experience:

• 2.5+ years of demonstrable experience in a middle office, trade support, or similar operational role.
• Advanced knowledge of financial products, (i.e. Equities, Options, Futures, Fixed Income and various derivatives) would be an asset.
• Experience using multiple applications to perform daily tasks, while maintaining appropriate risk and control measures, with high accuracy.

Personal skills:

• Technical Skills & IT Literacy: Proficient in Excel and general IT tools. Ability to learn and master multiple proprietary and third-party applications quickly.
• Communication: Articulates complex issues clearly and concisely, building strong rapport with clients, vendors, and internal teams.
• Advanced Problem-Solving and Analytical Skills:  Strong ability to identify and address complex, non-standard issues independently.
• Ownership and Accountability: Takes responsibility for client issues and deliverables from start to finish, act as a point of contact for escalations.
• Adaptability and Resilience: Works effectively in a fast-paced, time-sensitive environment, demonstrating flexibility and a proactive approach to challenges.
• Detail-Oriented with a Strategic Mindset: Maintains a commitment to 100% accuracy while also seeing the big picture and contributing to process improvements.

We’re proud to offer a benefits package and workplace culture designed to support your health, career ambitions and life beyond work.

• LuxMed Premium Package
• Life insurance and travel insurance
• MyBenefit Platform
• Employee Referral Program
• Remote/hybrid working opportunities, or from the office
• 100% funding for certifications and postgraduate studies accredited by ACCA, CIMA and IOB
• Technical workshops and soft skills training
• Sports and Social Club