Middle Lab Support Engineer

UST

🇵🇱 Poland
On-site
1 day ago

Bash
PowerShell

1 day ago

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Job Location: Gdansk, Poland. On-site.

Job Summary:

UST is looking for aMiddle Lab Support Engineer to support hardware, software, and infrastructure operations within Client validation laboratories. The role focuses on independent troubleshooting, system recovery, platform qualification, and maintaining reliable lab environments.

Key Responsibilities:

Troubleshoot hardware, software, firmware, OS, network, and infrastructure issues.
Diagnose system failures usinglogs, BMC/iLO data, monitoring dashboards, and engineering procedures.
Configure and maintainservers, workstations, storage, network devices, and virtualization environments.
Perform system recovery, firmware updates, hardware upgrades, diagnostics, and platform qualification.
Support hardware installation, replacement, and lab infrastructure changes.
Monitor platform health and availability and resolve operational incidents.
Maintain accurate inventory and asset information.
Investigate recurring issues and contribute to root cause analysis.
Create and maintain troubleshooting procedures and technical documentation.
Coordinate issue resolution with engineering and onsite teams.
Support continuous improvement of lab processes and ensure compliance with definedSLAs and KPIs.

Required Skills & Experience:

Experience inlab support, hardware validation, infrastructure support, or technical operations.
Strong troubleshooting skills across hardware, operating systems, firmware, and networking.
Hands-on experience supportingservers, workstations, storage, and network equipment.
Good knowledge ofLinux, BMC/iLO, system logs, and hardware diagnostics.
Understanding of virtualization technologies and environments.
Experience with system recovery, firmware updates, hardware upgrades, and platform qualification.
Ability to independently troubleshoot and resolve moderately complex technical issues.
Strong problem-solving, documentation, and communication skills.

Preferred Skills:

Experience insemiconductor, validation, test, or engineering lab environments.
Knowledge ofBIOS/UEFI, firmware, server hardware, storage, and networking.
Experience with remote management and monitoring tools.
Basic scripting knowledge inPython, Bash, or PowerShell.
Experience with inventory and asset management processes.

Education:

Bachelor’s degree or technical qualification inComputer Engineering, Electronics, IT, Computer Science, or a related field, or equivalent relevant professional experience.

Middle Lab Support Engineer · UST

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