Microsoft Entra ID

• L2/L3-level support experience in Azure AD and all its functionalities

• Azure Privileged Identity Management (PIM)

• Azure Multi-Factor Authentication (MFA)

• Azure Policies & Conditional Access Policies

• Azure Identity Protection - Analyse and fix risky users and risky logins

• Experience in configuring Azure AD SSO using modern auth protocols-SAML, OAUTH, OIDC

• Enterprise application and App registration

• User and group lifecycle management and access governance

• Hands-on experience to automate repetitive IAM tasks using PowerShell, Graph API, or other tools to streamline operations

• Hands-on experience with Microsoft Defender for on-premises Identity, Azure Identity protection and MS Defender for cloud apps

• Azure AD connect health and monitoring

• Working experience in generating Azure AD out of the box reports

• Create and maintain detailed documentation of IAM processes, configurations, and automation scripts

• Need to develop runbooks, standard operating procedures (SOPs), and knowledge base articles for team reference

• Knowledge on SCIM based (provisioning) integrations in Azure AD

• Knowledge of schema updates, handling user management and group management in On-Prem AD

• Knowledge of Pass-Thru Authentication (PTA)/Password hash Sync (PHS)

• Knowledge of Azure AD Connect Administration

• Knowledge of customize sync (inbound and outbound rule) in AADC

• Should be able to technically guide and lead team during any critical issues or handling requests

• Should be open to work in 24*7 support & rotational shifts and able to support team during any critical incident reporting

• Troubleshoot Service-Related Issues and Provide Root Cause Analysis

• Must have strong written & clear verbal communication skills

• Excellent customer interface skills - communication & ability to deliver presentation, drive meetings. Develop long term valued relationships with the client. Building and maintaining strong client relationships

• Preferred to have any of these certifications - SC-300, SC-200, SC-900