Merchandiser & Product Coordinator (Fashion Lab) - 1-year contract

Established in 1978 in the North of France, KIABI revolutionised off-the-peg fashion with the introduction of low-cost fashion for the whole family, a concept which had never been seen before. With a network of over 505 shops across the world, KIABI boasts a turnover of 2 billion euros (2019) and 2.4% growth. As a symbol of simplicity, universality and joie de vivre, KIABI proposes ranges that are created in France by an in-house team of 56 fashion designers. KIABI is France’s leading prêt-à-porter retailer with over 10,000 employees of 60 different nationalities. Kiabi is aware of the environmental footprint of its activity and is reaffirming its Social and Environmental Responsibility via the KIABI HUMAN programme, by developing ranges of ecologically designed products and a transparent supply chain, and training its staff and stakeholders in the human and environmental impact of its business. The company encourages the personal development of employees in their place of work and the promotion of ethical local initiatives.

Here at Kiabi, we reap the benefits of having a culture of happiness amongst our employees!

We are a Great Place to Work comprising people who are talented, individual, passionate about fashion and bursting with energy, to make every day fun!  If your dream company involves hands-on management, committed teams and an enterprising culture built upon audacity and trust; if your dream job means you are free to express your own ideas, use your initiative and meet challenges... come and join us!

International Trading Fashion & Apparel Services Limited (ITFAS), the local trading office of Kiabi has been awarded the "Great Place To Work" and "Caring Company Logo". We are looking for high caliber candidates to support our dynamic and fast growing operations in Hong Kong.

Role Mission

The Merchandiser & Product Coordinator (Fashion Lab) executes operational merchandising, PLM system updates, order management, and cross-functional tracking within the Hong Kong hub. This role ensures seamless execution across product development and bulk production phases by coordinating sample workflows, purchase orders, critical path timelines, and production capacity.

Key Responsibilities

System Referencing & Data Management (MAP / Centric):

• Input, maintain, and audit product data, style references, and bill of materials (BOM) within MAP and Centric PLM systems to ensure master data accuracy across teams.

Order Management & PO Execution:

• Handle POM order set-ups and issue official Purchase Orders (POs) to suppliers and vendors accurately and in a timely manner.

Sample Lifecycle Management:

• Coordinate end-to-end sample processes, including protocol, fitting, pre-production (PPS), and sales samples.
• Manage physical sample intake, distribution, review feedback, and approvals.

Follow up production with vendors to meet on-time delivery

Shipment & Logistics Follow-up:

• Track cargo movements, closely follow up on shipping documents, and align with logistics partners to ensure on-time delivery (OTD).

Critical Path & Timeline Tracking:

• Execute daily tracking of the critical path across design, development, and production stages to mitigate delay risks and keep launch schedules on track.

AI photo creation coordination

• Coordinate product image production process, including liaising with photography studios, tracking image creation schedules, ensuring timely image upload, and collaborating with the Content team to verify image and product information compliance before publishing.

• Higher Diploma or Bachelor’s degree in Fashion & Textiles, Merchandising, Supply Chain Management, or a related field.
• At least 3 years of experience in fashion merchandising, garment sourcing, or product development coordination.
• Hands-on experience with Centric PLM, MAP, or similar enterprise fashion software; proficient in MS Excel (VLOOKUP, Pivot Tables).
• Excellent time management, high attention to detail, and strong cross-functional communication abilities.
• Fluent spoken and written English, Cantonese, and Mandarin.
• Experience in fast-fashion and quick-response business models is preferred.

KIABI is an inclusive company and is committed to considering all applications on an equal basis.  

To find out more about KIABI, please visit our careers site here.

At Kiabi, we support each and every one of our employees so that they can enjoy a rich, human experience based on sharing. With us, geographical mobility is a plus, and your talent will be recognized and developed to make your job a real springboard for the future.