Merchandise Operations Coordinator

Job Description

Provides operational and administrative support for merchandising programs, purchasing activities, vendor management, and product lifecycle processes. Responsible for coordinating new item and supplier setup, maintaining accurate product and vendor data, processing and tracking invoices, and ensuring the timely execution of merchandising initiatives. Collaborates with vendors, merchants, finance, procurement, and cross-functional partners to support product assortment, purchasing, and operational excellence. Acts as a key point of contact to ensure efficient communication, issue resolution, and execution of merchandising programs from product setup through ongoing maintenance. 

• Supports purchasing activities by coordinating with merchants and vendors to facilitate product onboarding, assortment expansion, and procurement processes.
• Processes, tracks, and reconciles vendor invoices, and billing documentation; works closely with Finance to ensure accurate and timely payment and proper financial reporting.
• Serves as the primary point of contact for vendor inquiries, operational issues, setup requests, and documentation requirements.
• Provides reporting, status updates, and operational insights to management regarding supplier performance, setup activities, purchasing initiatives, and business process effectiveness.

• Ensures alignment between instore experience and digital vehicles, including onsite promotion, pricing, assortment, and assets.
• Assists with analyzing reports to determine Digital Commerce sales performance and identify opportunities.
• Presents findings to management as needed.
• Coordinates supplier funded digital campaigns onsite, reports on effectiveness, and communicates to key stakeholders internally and externally; Also coordinates invoicing and billing for suppliers and works with internal teams to ensure funds are recognized in P&L.
• Serves as a point of contact for inquiries and requests related to programs that cross both digital and in store such as Ship to Store and Same Day Delivery.  Responsible for communicating solutions to assigned impacted stakeholders.
• Executes digital pricing, promotions, and site assets; ensures accurate setup, QAs offers, and maintains processes to ensure efficient execution.
• Provides management with insights into pricing / promo opportunities and makes recommendations on solutions.
• Collaborates with suppliers and merchants to ensure assortment catalog is properly maintained
• Works to improve accuracy and timely execution of new item / supplier setup and site assets.
• Conducts outreach to suppliers to ensure full compliance with current company standards and improve item information. Maintains supplier documents related to program and product agreements/contracts cease and desist communications and supplier maintenance request communication.
• Makes recommendations to management when opportunities for improvement arise in order to maximize digital promotional effectiveness, site optimization, and merchandising programs.

Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.

External Basic Qualifications

• High school diploma/GED and at least 2 years of experience in retail, sales, or marketing
• Experience with analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.
• Experience developing ways of accomplishing goals with little or no supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary.
• Experience with MS Office Suite.
• Willing to travel up to 10% of the time for business purposes (within state and out of state).

Preferred Qualifications

• Bachelor’s Degree in economics, supply chain, finance, marketing, or business
• Experience working in retail or the digital space

The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

• Job Function: Marketing
• Common Location: 200 WILMOT RD,DEERFIELD,IL,60015-04620-00001-2
• Pay Grade ID: CORP-C2
• Pay Type: Salaried
• Start Rate: 65000
• Employment Type: Full-time
• Maximum Rate: $113,750.00