Membership Growth Manager

In Depth Position Summary- this summary is intended to give the full flavor of the position and it’s importance to the mission.  A concise job description will be provided to candidates who advance to the interview stage.

Do you believe every girl deserves the opportunity to discover her strengths, find her voice, and build a brighter future?

Girl Scouts of Southern Arizona is seeking a passionate, results-driven Membership Growth Manager to help lead the growth of Girl Scouting across Southern Arizona. This is more than a membership position. It is an opportunity to create access, build community, develop leaders, recruit volunteers, launch new troops, and ensure thousands of girls have the opportunity to experience the life-changing benefits of Girl Scouting.

The Membership Growth Manager serves as the operational leader responsible for transforming ambitious goals into measurable action and meaningful impact. This role oversees recruitment execution, volunteer pipeline development, troop formation, community partnerships, and county-level membership growth efforts throughout Southern Arizona.

This is a highly visible, high-energy leadership role for someone who thrives both in the field and behind the scenes. One day you may be building partnerships with school districts, community organizations, and business leaders. The next, you may be coaching staff, solving troop development challenges, launching recruitment campaigns, or helping a new volunteer take the first steps toward leading a troop.

Successful candidates are relationship builders, problem solvers, and leaders who understand that behind every membership number is a girl waiting for an opportunity, a volunteer ready to make a difference, and a community that can be strengthened through Girl Scouting.

Why You'll Love This Role

• Make a measurable difference in the lives of girls across Southern Arizona.
• Help create opportunities where they are needed most.
• Build relationships with schools, community partners, volunteers, and families.
• Lead meaningful work that directly impacts membership growth and volunteer engagement.
• Enjoy a flexible work environment that balances fieldwork, relationship-building, and strategic leadership.
• Work alongside a collaborative team committed to innovation, inclusion, and mission impact.
• Experience the excitement that comes from knowing no two days are ever the same.

Most importantly, you'll have the opportunity to help shape the future of Girl Scouting while creating lasting impact for girls, volunteers, and communities.

Essential Duties & Responsibilities

Recruitment Funnel Leadership

• Lead council-wide recruitment operations to ensure every girl and volunteer inquiry receives timely, high-quality follow-up.
• Champion the 48-hour lead conversion standard and foster a culture of responsiveness and customer care.
• Drive the weekly "Zero Open Spaces" initiative, ensuring available troop opportunities are filled and every interested family has a pathway into Girl Scouting.
• Coordinate recruitment staffing, schedules, and support systems across all service areas.
• Monitor placement pipelines and remove barriers that prevent girls and volunteers from successfully joining.
• Support county teams through coaching, accountability, and operational guidance to achieve membership goals.

Membership Growth Accountability

• Lead daily, weekly, and monthly accountability systems that drive membership growth and operational excellence.
• Facilitate county performance reviews that celebrate successes, identify challenges, and create actionable solutions.
• Partner with county teams to remove barriers and accelerate growth efforts.
• Maintain reporting systems that track recruitment activity, troop health, volunteer engagement, retention efforts, and overall county performance.
• Ensure alignment with council priorities, strategic goals, and operational expectations.

New Troop Development & Launch Success

• Lead council-wide efforts to increase volunteer-led troop formation and expansion.
• Identify opportunities for troop growth within communities, schools, and underserved areas.
• Develop strategies that expand access to Girl Scouting and strengthen volunteer-led experiences.
• Partner closely with the First-Year Coordinator to ensure new troops receive the coaching, resources, and support necessary for long-term success.
• Ensure every newly recruited volunteer has a clear pathway from initial interest to successful troop leadership.

Volunteer Recruitment & Engagement

• Champion volunteer recruitment efforts that fuel membership growth and troop sustainability.
• Develop volunteer pipelines through community outreach, partnerships, referrals, and targeted recruitment campaigns.
• Serve as an ambassador for the volunteer experience by building strong relationships with prospective volunteers and community stakeholders.
• Support volunteer retention by creating meaningful pathways for engagement and leadership.
• Promote and strengthen the culture of volunteer-led Girl Scouting throughout Southern Arizona.

Leadership & Team Development

• Recruit, train, supervise, and develop recruitment staff.
• Establish clear performance expectations and measurable goals.
• Provide ongoing coaching, mentorship, and professional development opportunities.
• Foster a culture centered on accountability, service, innovation, collaboration, and growth.
• Celebrate success while creating pathways for continuous improvement.

School & Community Partnerships

• Build and strengthen relationships with schools, libraries, community organizations, military communities, faith-based organizations, employers, and local leaders.
• Coordinate back-to-school nights, recruitment fairs, community events, and outreach opportunities.
• Evaluate partnership effectiveness and identify opportunities to increase community impact and membership growth.
• Serve as a visible ambassador for Girl Scouts throughout Southern Arizona.

Early Girl Pipeline Development

• Lead implementation of Pre-K, Kindergarten, and Daisy recruitment initiatives.
• Coordinate community partnerships, logistics, staffing, and outreach efforts that support early girl engagement.
• Ensure consistent execution of council-designed early girl experiences.
• Analyze participation trends and strengthen pathways from first experience to troop membership.

Membership Growth, Access & Inclusion

• Expand opportunities for girls in rural, underserved, and historically underrepresented communities.
• Ensure recruitment and retention strategies reflect the diversity of Southern Arizona.
• Identify barriers to participation and create practical solutions that increase access, belonging, and engagement for all families.

Qualifications

• Three or more years of experience in membership growth, nonprofit leadership, volunteer management, community engagement, business development, sales leadership, or multi-site operations
• Demonstrated success leading performance and accountability across geographically dispersed teams
• Direct supervisory experience, including hiring, coaching, goal-setting, and staff development
• Bachelor's degree or equivalent combinations of education,training, and/or experience that provide the required knowledge, skills and abilities to perform the responsibilities of the position
• Technology skills in office software, such as MS Office Suite, and experience utilizing CRM systems such as Salesforce or similar databases
• Able to pass a criminal background check and obtain a State Fingerprint Clearance Card before starting work
• Reliable transportation, current Arizona Driver's License, valid vehicle liability insurance, and ability to travel regularly throughout Southern Arizona
• Ability to work evenings and weekends in support of recruitment and community events

Physical Requirements: 

This job is considered a MEDIUM exertional level job, as that term in defined by the Social Security Administration, CFR §404-1567,(c) Medium work. Medium work involves lifting no more than 50 pounds at a time with frequent lifting or carrying of objects weighing up to 25 pounds. If someone can do medium work, we determine that he or she can also do sedentary and light work.

Work Environment:

This job is performed both in an office environment and out in the community, including schools, community events, and partner sites. Some exposure to weather elements may be required. Regular travel throughout Southern Arizona is required, along with some evening and weekend work.

ACKNOWLEDGEMENT

By my signature below, I agree that I have read and understand this job description, and accept the tasks and duties assigned herein. I understand no job description can include every task or situation that may occur, and may be asked to perform additional duties that are within the range of those described in this job description.

Preferred

Girl Scout experience and knowledge of the Girl Scouts program model and volunteer structureBilingual in English and Spanish (strongly preferred)