CC
Member Services Specialist Part Time
Cornerstone Clubs
🇺🇸 United States
On-site
1 month ago
- point of sale
- CRM
1 month ago
Not enough detail in this posting to match
**Not accessible by public transportation.
Responsibilities:
- Creating an outstanding customer service experience
- Greeting members in a friendly manner and answering any questions about membership or classes
- Must be reliable and on time.Â
- Answering telephones and corresponding with members.
- In-processing members and accurately entering information into the computer system
- Must be able to multi-task and maintain a positive customer service attitude at all times
- Must have excellent computer skills, data entry for new member enrollments, scheduling services, registering for classes, ringing up point of sale services.
- Give facility tours.
- Assisting in prospect and lead processes, and Quality checking memberships and paperwork.
- Attention to detail, especially on paperwork and entering information into the computer system
- Any other tasks as needed including sweeping floors, keeping areas neat, making follow-up calls to members and prospective members, reports, filing, etc.
- Highly organized and strong problem-solving skills
- Experience with membership programs
- Experience with CRM software
- Must be confident, outgoing, positive
- Must be an excellent communicator
- Comfortable being on the phone and in front of people
- Must have a passion for fitness, health, and wellness
Member Services Specialist Part Time · Cornerstone Clubs