Member Service Associate

Lakeland Hills Family YMCA

Are you friendly, energetic, and passionate about creating a welcoming experience for others? Join the YMCA team as aMember Service Associate and become the first smile our members see when they walk through the door!

What You'll Do

• Greet members and guests with exceptional customer service
• Answer phones and assist with member inquiries
• Process memberships, program registrations, and payments
• Give facility tours and help connect people to YMCA programs
• Maintain a clean, organized, and welcoming front desk area
• Support daily operations and help create a positive member experience

What You Get!

• Earn extra income in a fun, supportive environment with a great team.
• Comprehensive, hands-on training to help you feel confident and successful in your role from day one.
• Valuable experience in a front desk and customer service position.
• Free YMCA Membership, including access to our state-of-the-art Health & Fitness Center, group exercise classes such as Pilates, Yoga, Cycling, and more. You'll also enjoy access to our regulation-size pool, exclusive member discounts, and special member-only opportunities.
• Priority consideration for future employment opportunities at the Lakeland Hills YMCA.

Must be available every Friday night, 6-10:30pm

Qualifications

What We're Looking For

• Strong communication and customer service skills
• Friendly, professional, and dependable attitude
• Ability to multitask and problem-solve in a fast-paced environment
• Comfortable using computers and handling cash transactions
• Available to work at least two shifts per week